Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Buckmaster

Portland,Oregon

Summary

Results-driven professional with a solid academic background in customer service and a proven track record of excellence. Demonstrates adaptability, attention to detail, and effective problem-solving skills. Strong communication abilities facilitate seamless collaboration within teams. Seeking a position to apply my knowledge and skills, making immediate and impactful contributions to a dynamic workplace.

Overview

2
2
years of professional experience

Work History

Sales Lead

Kohls
10.2023 - Current
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Contributed to team objectives in fast-paced environment.

Beauty Advisor

Sephora @ Kohls
06.2023 - 09.2023
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Customer Service Associate

Kohls
10.2021 - 06.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted colleagues with challenging situations, providing guidance based on expertise and experience in the industry.
  • Trained staff on operating procedures and company services.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Education

High School Diploma -

Medford Online Academy
Medford, OR
06.2023

Skills

  • Persistent and Resilient
  • Critical Thinking
  • Team Leadership
  • Client Relationship Building
  • Customer Service
  • Teamwork and Collaboration
  • Data Management
  • Customer care
  • Goal-Oriented

Timeline

Sales Lead

Kohls
10.2023 - Current

Beauty Advisor

Sephora @ Kohls
06.2023 - 09.2023

Customer Service Associate

Kohls
10.2021 - 06.2023

High School Diploma -

Medford Online Academy

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Chloe Buckmaster