Chloe Cogburn

• Cleaned resident rooms, bathrooms, and common areas following infection control procedures.
• Sanitized high-touch surfaces using approved disinfectants and PPE requirements.
• Changed linens and restocked supplies to maintain comfortable resident environments.
• Emptied trash and soiled waste containers in compliance with safety standards.
• Mopped, vacuumed, and dusted flooring to support sanitary facility conditions.
• Reported maintenance concerns and safety hazards to nursing and facility staff.
• Followed housekeeping schedules to ensure consistent cleanliness across assigned areas.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Crisis response and de-escalation

Documentation

Help provide active treatment

Compliance with OLTC

Resident care

• Processed deposits, withdrawals, and loan payments with strict accuracy.
• Balanced cash drawer at shift close and resolved discrepancies promptly.
• Verified customer identification and maintained compliance with banking procedures.
• Assisted customers with account inquiries, transaction questions, and service needs.
• Promoted banking products and referred customers to appropriate branch specialists.
• Supported branch operations by handling checks, money orders, and safe deposit requests.
• Maintained detailed transaction records and upheld confidentiality standards.
• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.

• Assisted customers with product location, questions, and checkout support.
• Operated cash register, handled transactions, and balanced cash drawer accurately.
• Stocked shelves, rotated merchandise, and maintained organized sales floor displays.
• Replenished backroom inventory and supported freight unloading during shipment arrivals.
• Recovered aisles, faced merchandise, and kept store presentation standards consistent.
• Handled price checks, signage updates, and promotional setup across assigned departments.
• Supported inventory counts and reported low-stock items to management.
• Maintained clean, safe checkout and sales areas throughout daily operations.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Scheduled appointments and coordinated calendar changes for medical providers.
• Greeted patients and completed check-in procedures with professionalism and accuracy.
• Verified insurance information and collected required demographic details.
• Maintained organized patient records and updated confidential office documentation.
• Collected copayments and balanced front-desk transactions with accuracy.
• Supported daily office flow by prioritizing reception tasks and assisting visitors.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.