Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Colaianni

Tampa,FL

Summary

Hardworking employee who prioritizes team building, quality service, and constant improvement. Skilled in multitasking, delegating tasks, and building strong relationships with my colleagues. A loyal worker who strives for perfection and is stimulated in an environment where learning new skills is constant.

Overview

11
11
years of professional experience

Work History

Lead Server

Sushi Ninja Tampa
Tampa, FL
09.2023 - Current
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Server

Germantown Cafe
Nashville, TN
08.2022 - 04.2023
  • Practiced circulation, consolidation, and communication to enhance service and build strong relationships with my teammates
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server

Seasons 52
Memphis, TN
10.2021 - 06.2022
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Dock Attendant

Mokumboot
Amsterdam, The Netherlands
03.2019 - 12.2019
  • Giving instructions to large groups of people per protocols and maritime mandates enabling clients to stay safe
  • Operating basic-level vessels to maximize client safety levels and to make sure clients have a joyful onboard experience
  • Repairing inoperable vessels expeditiously by working with team members to quickly solve issues and minimize costs
  • Logging information per company policies and procedures to maximize marketing campaigns reach and share

Cashier Team Lead

Publix
Brandon, FL
10.2013 - 08.2016
  • Created high levels of client satisfaction repeatedly which substantially increased repeat business and sales
  • Promoted to a trainer position to develop newly hired cashiers into Publix professionals which greatly increased efficiencies
  • Enabled internal clients to gain instant rapport with customers which established open and trustworthy relations with all parties
  • Contributed to a respectful working atmosphere by delegating tasks fairly amongst colleagues
  • Responded diligently to shrinkage by making management aware of witnessed instances of theft which increase profits

Education

Bachelor of Arts - Environmental Sustainability

Amsterdam University College
02.2019

Skills

  • Interpersonal communication skills with people from different cultural backgrounds
  • Level B2 proficiency in Spanish
  • Highly adaptable to new environments
  • Consolidation and organization of tasks amongst team members
  • Building close knit relationships with loyal customers

Timeline

Lead Server

Sushi Ninja Tampa
09.2023 - Current

Server

Germantown Cafe
08.2022 - 04.2023

Server

Seasons 52
10.2021 - 06.2022

Dock Attendant

Mokumboot
03.2019 - 12.2019

Cashier Team Lead

Publix
10.2013 - 08.2016

Bachelor of Arts - Environmental Sustainability

Amsterdam University College
Chloe Colaianni