Chloe Coleman
San Jacinto,CA
Summary
Service professional with proven track record of delivering exceptional customer experiences. Skilled in handling inquiries, resolving issues efficiently, and maintaining positive interaction with clients. Strong emphasis on teamwork and adaptability, ensuring consistent performance in dynamic environments. Recognized for strong communication skills, problem-solving abilities, and commitment to achieving results.
Overview
5
5
years of professional experience
Work History
Service Experience Representative
Nordstrom #326
Mission Viejo, California
12.2023 - Current
- 1 year 3 months
- Consistently met or exceeded monthly performance metrics related to call handling, issue resolution, and customer satisfaction ratings.
Instacart Full-Service Shopper
Instacart
San Jacinto, California
04.2020 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consulted with customers on food selections and custom order requests.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Assistant Manager Customer Service
Nordstrom Rack
Anaheim, California
09.2023 - 12.2023
- 3 months
- Opened a new Nordstrom Rack location. Created a positive work environment for staff members, promoting teamwork and employee morale.
- Enhanced team productivity by implementing effective communication strategies and collaborative efforts.
- Assisted in the hiring process, making recommendations for suitable candidates and conducting interviews as needed.
Service Experience Representative
Nordstrom #326
09.2022 - 09.2023
- 11 months
Logistics Processor (Fulfillment)
Nordstrom Inc.
06.2022 - 09.2022
- 2 months
Logistics Processor (Merchandising, Stock)
Nordstrom Inc.
02.2022 - 06.2022
- 4 months
Logistics Processer (Fulfillment)
Nordstrom Inc.
11.2021 - 02.2022
- 3 months
Education
Associate In Science - Science
Mt San Jacinto College
San Jacinto12.2024
Associate Of Arts - Art
Mt. San Jacinto College
San Jacinto, CA12.2024
High School Diploma -
County Collaborative Charter
San Marcos06.2018
Certificate Of Course Completion - Certified Nursing Assistant
Mt. San Jacinto College
San Jacinto, CA12.2024
Skills
- Basic life support
- Vital signs monitoring
- Adaptable to change
- Patient care excellence
Timeline
Service Experience Representative
Nordstrom #326
12.2023 - Current
Assistant Manager Customer Service
Nordstrom Rack
09.2023 - 12.2023
Service Experience Representative
Nordstrom #326
09.2022 - 09.2023
Logistics Processor (Fulfillment)
Nordstrom Inc.
06.2022 - 09.2022
Logistics Processor (Merchandising, Stock)
Nordstrom Inc.
02.2022 - 06.2022
Logistics Processer (Fulfillment)
Nordstrom Inc.
11.2021 - 02.2022
Instacart Full-Service Shopper
Instacart
04.2020 - Current
High School Diploma -
County Collaborative Charter
Certificate Of Course Completion - Certified Nursing Assistant
Mt. San Jacinto College
Associate In Science - Science
Mt San Jacinto College
Associate Of Arts - Art
Mt. San Jacinto College
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