Chloe Cooper
Rock Island,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Pinnacle Country Club
09.2025 - Current
- Deliver exceptional customer service while efficiently managing multiple tables during high-volume shifts.
- Collaborate with kitchen staff to coordinate timely food delivery, and address special requests from guests.
- Maintain cleanliness and organization of dining areas, ensuring adherence to health and safety regulations.
- Cultivate warm relationships with regular customers.
Admissions/Gate Worker
JP Sports
06.2020 - Current
- Monitor and regulate entry points, ensuring compliance with safety protocols and procedures.
- Improve gate security by consistently monitoring and verifying spectator wristbands.
- Greet guests professionally and courteously to cultivate a welcoming atmosphere, while prioritizing safety.
Photography/Sales Manager
JP Sports/UTP
11.2023 - 05.2024
- Trained and mentored sales team members to enhance performance.
- Developed and implemented sales strategies to achieve revenue targets.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
Sales Associate
Old Navy
09.2023 - 11.2023
- Delivered exceptional customer service to enhance shopping experience and foster loyalty.
- Collaborated with team members to maintain store presentation and visual merchandising standards.
- Facilitated sales transactions accurately, ensuring compliance with cash handling procedures.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Retail Associate
JCPenney
08.2022 - 04.2023
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Maintained visual merchandising standards, enhancing product presentation and store appeal.
- Monitored cash register operations, ensuring accuracy in transactions and effective handling of returns.
- Greeted customers, assisted in locating merchandise, and recommended suitable options.
Education
Forensic Psychology
Saint Ambrose University
Davenport, IA05-2027
High school diploma or GED -
Rock Island High School
Rock Island, IL06.2023
Skills
- Customer service
- Time management
- Sales Management
- Communication skills
- Dependability
- Conflict resolution
- Cash handling
- Team collaboration
Certification
Driver's License
Languages
English
Timeline
Server
Pinnacle Country Club
09.2025 - Current
Photography/Sales Manager
JP Sports/UTP
11.2023 - 05.2024
Sales Associate
Old Navy
09.2023 - 11.2023
Retail Associate
JCPenney
08.2022 - 04.2023
Admissions/Gate Worker
JP Sports
06.2020 - Current
Forensic Psychology
Saint Ambrose University
High school diploma or GED -
Rock Island High School