Chloe Cordero
Chula Vista,CA
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host/Expeditor
Wolfie’s Carousel Bar
09.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted preparation of food plates, overseeing quality and appearance.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Increased order accuracy through effective communication between front-of-house and back-of-house teams.
- Leveraged strong multitasking abilities to manage competing demands under pressure, consistently delivering high-quality results while maintaining a positive attitude.
Expeditor/Server
P.F. Chang's Bistro
10.2021 - 10.2022
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Trained new expeditors and food runners according to company policies and standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Event Usher
North Island Credit Union Amphitheatre
06.2021 - 11.2021
- Collaborated with security personnel to ensure the safety and well-being of all guests during events.
- Participated in pre-event briefings, staying informed about specific event requirements and expectations.
- Demonstrated adaptability in managing multiple tasks simultaneously during fast-paced events.
- Enhanced guest experience by efficiently directing attendees to their designated seats.
Education
High School Diploma -
Bonita Vista Senior High School
Chula Vista, CA06.2021
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Detail Oriented
Certification
- Food Handlers Card, March 2022
- RBS, Alcohol Beverage Service, August 2022
Timeline
Host/Expeditor
Wolfie’s Carousel Bar
09.2022 - Current
Expeditor/Server
P.F. Chang's Bistro
10.2021 - 10.2022
Event Usher
North Island Credit Union Amphitheatre
06.2021 - 11.2021
High School Diploma -
Bonita Vista Senior High School
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