DaSjaun Rose
Business Consultant
Las Vegas,NV
Summary
Results-driven Senior Leader with a proven track record in driving business growth and optimizing talent performance. Leveraged professional insights to implement solutions that enhance job satisfaction and streamline processes. Known for expertise in strategic planning and data analysis, ensuring quality outcomes and fostering collaborative team environments. Proven success in leading organizational growth and success. Excels in fast-paced environments with complex problems.
Overview
21
21
years of professional experience
3
3
Certification
4
4
years of post-secondary education
Work History
Vice President & Partner
MindWire
05.2023 - Current
- Predicting and improving performance on the most vexing, important challenge for any organization: PEOPLE
- Consulting organizations with data-driven science, tools, and capabilities – across the entire employment life cycle
- B2B Selling, coaching, and training world-class service, remarkable expertise, and the credibility of a trusted advisor
- The Anti-Consultant: Transferring the “sweet stuff” to clients and prospects without nickel and diming them
- Empower clients to unlock measurable results and impact of people, leaders, and organizations at their very best
Principal Consultant
Rose Garden Group Inc
10.2020 - 12.2023
- Helping businesses measure and maximize productivity, access millions of dollars in funding, scale for the future, and increase engagement
- Diligently teaching key insights about promoting a culture of equity, structural functionalism, and building trust in the workplace
- Subject Matter Expert for HR to improve core competencies through consistent communication, awareness, compassion, respect, and community
- Engaging top-level leaders to model inclusion, promote behavioral health, and embrace opportunities for institutional success
Field Coordinator
Climate Control Experts
01.2019 - 12.2020
- Managed service scheduling, dispatch coordination, and customer inquiries
- Ensured service orders and invoices were processed with accuracy and efficiency
- Facilitated conflict resolution between clients and service technicians
Operations Team Manager
Kaiser Permanente
02.2009 - 09.2020
- Managed the Member Services Contact Center of 23 diverse and multi-talented work-from-home agents for the Health Plans and Benefits department
- Contributed to inter-departmental collaborative efforts with the Human Resources Department as a Labor Management Partnership SME
- Leveraged organizational leadership to lead multiple committees for over 7 years
- Remotely supervised and assisted telecommuters within the department, providing technical support, content expertise, conflict resolution, and departmental escalations
Brand Associate
Target
01.2018 - 01.2019
Regional Union Representative
United Steelworkers Local 7600
10.2012 - 01.2016
- Assumed responsibility as a Grievance Representative for over 700+ Regional Healthcare workers with USW Local 7600, adeptly encouraged diversity and inclusion within the workforce and advocated improvements to employee welfare, boosting healthcare employee satisfaction within the working environment in 2013
- Identified potential improvements to employee efficiency and scheduling availability and launched a telecommuting program of over 400 agents, enabling a 50% increase in employee retention during the launch of the Affordable Care Act
- Negotiated Labor-Management contracts and Letters of Understanding to provide competitive benefits, wages, working conditions, health & wellness, and diversity institutionally to thrive
Self Employed
Independent Business Consultant
01.2008 - 06.2009
- Provided expert assistance to SMBs regarding training and development delivering comprehensive training sessions with over 100+ participants, boosting employee skill levels during yearlong tenure
- Actively provided insight into business structures during the economic recession and prevented business closures, property foreclosures, business planning/forecasting, and diversifying investments
- Directed performance improvement training sessions for hundreds of employees within SMBs and offered coaching for entrepreneurs which enabled personal growth and development
Account Executive Loan Officer
Trininty Capital Investment Group
01.2004 - 06.2008
- Entrusted with responsibility as a (Licensed Realtor & Life Insurance Agent) partner with the Broker to train and develop 200+ Real Estate Agents and Loan Officers
- Conscientiously facilitated detailed interviews with 50+ mortgage banks between 2004 and 2008
- Adroitly provided technical support for the company's website and swiftly resolved technical issues to ensure optimal website usability
- Generated a personal pipeline of business which saw over $4.5 million in annual revenue
Education
Cerification - Business Management
University of Michigan
Ann Arbor, MI 01.2020 - 06.2022
Associate of Arts - Business Management/Mathematics
Riverside Community College
Riverside, CA 08.1996 - 05.1998
Skills
- Personal Development Coaching
- Neuro-Linguistic Programming
- Conflict Resolution
- Negotiation
- People Relationship Management
- Communication
- Public Speaking
- Predictive Index Optimization
- Leadership
- Business Process Improvement
- Team Development
- Sales
- Execution
- Problem-Solving
- Strategic Planning
- Team leadership
- Critical thinking
Certification
- Certified Talent Optimization Consultant, Predictive Index 2022-Present
- Certified Life Coach, IAP Career College 2022-Present
- Certified Negotiator, University of Michigan 2020
- University of Michigan Business Management, 2020-2022
- Abundant Business Leadership Group Organizer, 2019-2023
- DOI, CA Life Licensed, 2008-2010
- DRE, CA Real Estate Licensed, 2006-2010
- Riverside Community College Riverside, CA Business Management/Mathematics, 1996-1998
Leadership Impact
- Spearheaded process improvements to enhance efficiency in sales and customer service
- Successfully launched a telecommuting program for 400+ customer service agents that increased employee retention by 50% during the Affordable Care Act implementation in 2014
- Trained and developed thousands of SMB employees and 200+ Real Estate professionals
- Managed and mentored employees, fostering and high-performance team culture
- Adept at handling high-pressure situations, ensuring seamless operations and quality assurance
- Empowered organizations to optimize their talent through data-driven methodologies
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