Chloe Critz
San Diego,CA
Summary
Customer-focused and enthusiastic professional with a proven track record in providing exceptional service and building strong client relationships. Passionate about creating positive guest experiences, skilled in sales, and knowledgeable about wellness and self-care practices. Excited to bring a warm and approachable demeanor to a your company's environment, enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Podcast Host/Social Media Manager
Spiraling Together
Remote
06.2024 - Current
- Developed marketing strategies, produced, and edited podcast episodes to increase engagement.
- Monitored industry trends and identified potential topics for upcoming episodes.
- Created show notes for each episode that included summary information about the topic discussed and links to related resources.
Farm Hand
Healing Hearts Farm Hawaii
Honomu, HI
03.2024 - 08.2024
- Contributed to the smooth-running of farm activities by assisting in feeding and tending to animals, planting crops, and maintaining equipment.
- Applied knowledge of food production and agriculture to ensure the quality and sustainability of farm products.
- Prepared produce for sale and consumption by picking, cleaning, and packing with labels.
E-Bike/ATV Tour Guide
Kualoa Ranch
Kaneohe, HI
02.2023 - 03.2023
- Led guided tours, focusing on guest safety and providing educational insights about the environment and landmarks.
- Provided detailed information to tourists about local attractions and points of interest.
- Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions.
Prepared Foods Service Team Member
Whole Foods
Kailua, HI
11.2022 - 01.2023
- Provided exceptional customer service by customizing and preparing a variety of food items such as sandwiches, burritos, and pizzas
- Maintained health and kitchen safety standards for a clean and safe work environment
- Operated various kitchen tools and equipment with precision, contributing to an efficient and productive kitchen team.
Cafe/Deli Shift Leader
Kalapawai Market
Kailua, HI
01.2022 - 10.2022
- Executed the preparation and service of various dishes in accordance with prescribed menus, recipes, and portion measures.
- Provided guidance to new employees, overseeing their training in food preparation techniques and customer service
- Efficiently managed inventory and restocked supplies to ensure smooth operations during peak hours.
Cafe/Deli Worker
Kalapawai Market
Kailua, HI
01.2020 - 06.2021
- Assisted customers with selecting deli items and providing product knowledge.
- Organized the storage areas for deli products, ensuring that all items were properly labeled and stored according to health department regulations.
- Rotated stock on shelves to ensure freshness of products.
Produce Clerk
Publix Food & Pharmacy
Helena, AL
09.2020 - 12.2020
- Managed produce inventory while maintaining a visually appealing and fresh produce section
- Ensured compliance with food safety guidelines, contributing to a clean and organized work environment.
- Checked for quality, ripeness, and overall condition of products before stocking shelves.
Tasting Team Member/Hostess/Chocolate Factory Tour Guide
Mānoa Chocolate Factory
Kailua, HI
08.2019 - 03.2020
- Guided and educated visitors on the chocolate-making process, showcasing its intricate production techniques and distinct flavor profiles.
- Assisted in product handling and quality control, contributing to a high standard of food production.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
High School Diploma -
Kalāheo High School
Kailua, HI05-2020
Skills
- Excellent communication skills
- Familiarity with inventory management
- Answering client questions
- Clean Driving Record
- Customer Service
- Supply Restocking
- Quality assurance and control
- New Hire Training
- Positive and professional
- Aesthetics
- Patience and composure
- Strong organization
References
References available upon request.
Timeline
Podcast Host/Social Media Manager
Spiraling Together
06.2024 - Current
Farm Hand
Healing Hearts Farm Hawaii
03.2024 - 08.2024
E-Bike/ATV Tour Guide
Kualoa Ranch
02.2023 - 03.2023
Prepared Foods Service Team Member
Whole Foods
11.2022 - 01.2023
Cafe/Deli Shift Leader
Kalapawai Market
01.2022 - 10.2022
Produce Clerk
Publix Food & Pharmacy
09.2020 - 12.2020
Cafe/Deli Worker
Kalapawai Market
01.2020 - 06.2021
Tasting Team Member/Hostess/Chocolate Factory Tour Guide
Mānoa Chocolate Factory
08.2019 - 03.2020
High School Diploma -
Kalāheo High School
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