Oversaw multiple tables in a consistently high-volume, fast-paced environment while ensuring personalized service for each guest
Utilized emotional intelligence and adaptive communication to anticipate guests' needs and build rapport with diverse clientele, fostering increased retention and repeat visits
Collaborated with peers and management to share strategies for enhancing customer service and team synergy, contributing to improved customer satisfaction and harmonious team chemistry
Volunteer
Mt. Hope Community Garden
01.2022 - 06.2025
Coordinated community outreach events to promote gardening education and engagement.
Developed and implemented sustainable gardening practices to enhance soil health and crop yield.
Intern
Global Arc Research Center
11.2022 - 06.2023
Maintained and improved Ocean View Growing Grounds community garden, supplying fresh produce to low-income households
Oversaw volunteer days and built rapport with local residents, emphasizing garden's significance to community
Collaborated with Climate Action Scholars and Young Environmental Justice Advocates Academy to host a block party in the garden for local high school students and families
Education
Master's - Urban Planning
New York University Wagner
New York, NY
06.2029
Bachelor of Arts - Sociocultural Anthropology
University of California, San Diego
La Jolla, CA
06.2023
Skills
Teamwork and collaboration
Time management
Attention to detail
Analytical thinking
Qualitative research
Report writing
Interests
Enjoy hobbies that combine physical activity with outdoor exploration
Strategy Games
Volunteering for community initiatives to give back to local communities and make a positive impact