Chloe Dold
Cape Coral,FL
Summary
Dynamic server and trainer with proven expertise at Outback Steakhouse, excelling in team member mentoring and high-volume dining environments. Recognized for exceptional communication and effective time management, I enhance guest experiences through meticulous order accuracy and strong leadership, ensuring seamless service and high customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server / Trainer
Outback Steakhouse
Cape Coral, FL
10.2022 - Current
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Monitored new server performance and offered continuous support throughout training period.
Server
Dante’s
Cape Coral, FL
10.2021 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Communications Major -
FSW
Fort Myers, FLAesthetician -
Florida Academy
Fort Myers, FL10.2024
High School Diploma -
Mariner High School
Cape Coral, FL05.2023
Skills
- Effective time management
- Safe food handling
- Menu memorization
- Order accuracy
- High volume dining
- Upselling strategies
- Team member training
- POS system proficiency
- Cash handling
- Safe handling procedures
- Server etiquette
- Food presentation
- Tableside service
- Food safety compliance
- Bar terminology
- Wine service
- Policy enforcement
- Exceptional communication
- Quality control
- New employee mentoring
- Point of sale (POS) system operations
- Certified job title
- Strong leadership
Certification
Certified trainer for Outback Steakhouse
Aesthetician license
Timeline
Server / Trainer
Outback Steakhouse
10.2022 - Current
Server
Dante’s
10.2021 - 10.2022
Communications Major -
FSW
Aesthetician -
Florida Academy
High School Diploma -
Mariner High School