Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chloe Donley

Englewood,OH

Summary

Motivated and reliable professional with strong organizational, communication, and problem-solving skills. Experienced in balancing multiple responsibilities while maintaining attention to detail and delivering high quality results. Known for being adaptable, dependable, and eager to learn new skills quickly. Committed to contributing positively to team success and providing excellent support in a fast-paced environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Treatment Coordinator

Center for Facial and Oral Surgery
Springboro, OH
06.2025 - Current
  • Create treatment plans based on virtual scans from doctors.
  • Researched billing issues, scheduled appointments, and verified insurance coverage.
  • Coordinate with offices and doctors regarding mutual patients.
  • Collect payments from patients for procedures.
  • Answer phone calls to address questions or concerns.
  • Send claims to patients' insurance companies, and provide all necessary documentation to ensure timely processing.

Front Desk Receptionist

Center for Facial and Oral Surgery
Springboro, OH
02.2024 - Current
  • Checked in patients for scheduled appointments.
  • Answered phones to address questions or concerns, and schedule appointments.
  • Prepared for the upcoming days by organizing patient check-ins and required materials in advance.
  • Collected payments from patients for procedures.
  • Corresponded with insurance companies to verify patients' coverage.
  • Collaborated with other offices and doctors regarding mutual patients.
  • Assisted customers with inquiries and concerns.

Patient Service Representative

Southwest Ohio ENT Specialists
Dayton, OH
09.2023 - 02.2024
  • Scheduled patients and registered them by obtaining the necessary information.
  • Answered phone calls to address questions, concerns, and schedule appointments.
  • Checked in patients and prepared for upcoming appointments.
  • Checked out patients, scheduled follow-up appointments, and collected copays.
  • Assisted customers with inquiries and resolved concerns.
  • Managed paperwork and documentation efficiently.

Assistant Manager

LA TAN
Huber Heights, OH
04.2021 - 02.2023
  • Managed inventory levels and placed orders as needed.
  • Monitored daily and monthly sales reports to track performance.
  • Provided personalized services to clients based on their needs.
  • Conducted product sales transactions efficiently.
  • Demonstrated comprehensive knowledge of products and services to drive sales.
  • Handled incoming calls and assisted clients with inquiries and concerns.

Store Manager

Palette of Threads Boutique
Englewood, OH
04.2021 - 02.2023
  • Managed sales and inventory tracking to ensure proper stocking levels.
  • Provided excellent customer service by assisting customers with product inquiries and recommendations.
  • Processed sales transactions, and handled cash transactions.
  • Scheduled staff based on operational needs.
  • Trained and hired new staff members when necessary.
  • Implemented weekly store resets to showcase new products and layouts.

Education

High School Diploma -

Milton Union High School
West Milton, OH
05-2021

Skills

  • Communication skills
  • Time management
  • Computer literacy
  • Documentation review
  • Customer service
  • Accurate filing proficiency
  • Patient care coordination
  • Proficient in Microsoft 365
  • HIPAA compliance
  • Insurance verification
  • Billing statement processing

Certification

  • CPR Certification

Timeline

Treatment Coordinator

Center for Facial and Oral Surgery
06.2025 - Current

Front Desk Receptionist

Center for Facial and Oral Surgery
02.2024 - Current

Patient Service Representative

Southwest Ohio ENT Specialists
09.2023 - 02.2024

Assistant Manager

LA TAN
04.2021 - 02.2023

Store Manager

Palette of Threads Boutique
04.2021 - 02.2023

High School Diploma -

Milton Union High School