- Reading
- Music
- Baking
- I enjoy helping others and giving back to the community
Chloe Esteves
Montclair
Summary
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
2
2
years of professional experience
Work History
Hostess
Aki Sushi
07.2023 - 08.2024
- Demonstrated strong multitasking skills, balancing responsibilities such as placing orders, answering phone calls, greeting guests, and updating reservations simultaneously.
Human Resource Intern
Ground Up International
- 01.2024
- Assisted in the recruitment process by posting job openings, screening resumes, and scheduling interviews
- Supported onboarding initiatives by preparing orientation materials and conducting new employee introductions
- Maintained and updated employee records, ensuring data accuracy and confidentiality
- Aided in the coordination of training sessions and professional development workshops
- Assisted in the implementation of HR policies and procedures, enhancing compliance and understanding
- Contributed to employee engagement initiatives, helping organize team-building events and activities
- Performed general administrative tasks, including data entry, filing, and maintaining HR databases
Hostess
Faubourg Restaurant
01.2023 - 01.2024
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Front Desk Receptionist
Montclair Beach Club
07.2023 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Education
PSYCHOLOGY
UNIVERSITY OF SOUTH CAROLINA
05-2028
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Greeting guests
- Hospitality service expertise
- Complaint handling
Honors
National Honors Society Member- (2022-2024)
Interests
Timeline
Hostess
Aki Sushi
07.2023 - 08.2024
Front Desk Receptionist
Montclair Beach Club
07.2023 - 09.2023
Hostess
Faubourg Restaurant
01.2023 - 01.2024
Human Resource Intern
Ground Up International
- 01.2024
PSYCHOLOGY
UNIVERSITY OF SOUTH CAROLINA
Similar Profiles
JING LIJING LI
Waitress at Aki SushiWaitress at Aki Sushi
Raymond VoRaymond Vo
Dishwasher at Aki SushiDishwasher at Aki Sushi
Cao Thuan TranCao Thuan Tran
Cook at Aki SushiCook at Aki Sushi