Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Chloe Evans

West New York,NJ

Summary

Charismatic and energetic host with experience in high-end hospitality environments. Strong background managing reservations, coordinating events, and providing exceptional guest service. Demonstrated ability to create welcoming atmospheres and exceed customer expectations. Positively contributed to team goals by improving efficiency and elevating overall guest satisfaction.

Overview

3
3
years of professional experience

Work History

Host

Landrys Steakhouse
New York, NY
05.2025 - Current
  • Managed dining room layout to maximize efficiency of staff members.
  • Managed incoming calls during busy shifts.
  • Performed light administrative duties such as filing documents and taking messages.
  • Resolved conflicts between customers when necessary.
  • Provided customers with accurate wait times and monitored waiting list.
  • Provided excellent customer service by anticipating customer needs.
  • Assisted servers in seating guests by escorting them to their tables.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Inspected dining areas for any damages or defects.
  • Answered telephone to provide dining information and take reservations.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Answered phones promptly to record and confirm reservations.
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Babysitter

Ray Hernandez
New Paltz, NY
01.2025 - Current
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Developing creative ways to encourage learning through everyday experiences.
  • Tailoring activities based on the individual needs of each child under care.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Establishing trust through consistent communication with both parents and kids.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Helping older children with homework assignments as directed by parents.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Completing light housekeeping tasks such as tidying up toys and books.

Counselor

SCAN-HARBOR
New York, NY
07.2022 - Current
  • Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
  • Enforced safety rules while supervising high ropes course activities such as zip lining and rock climbing walls.
  • Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.
  • Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.
  • Communicated regularly with parents regarding their child's progress at camp.
  • Facilitated group problem-solving discussions to build positive relationships among campers.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.

Education

Bachelor of Arts - Media Studies

SUNY College At New Paltz
New Paltz, NY
05-2028

High School Diploma -

Manhattan Center For Science And Mathematics
New York, NY
06-2024

Skills

  • Customer service
  • Project management
  • Team collaboration
  • Time management
  • Conflict resolution
  • Effective communication
  • Professional appearance
  • Telephone reception
  • Reservation coordination
  • Sales strategies
  • Detail-oriented
  • Exceptional communication
  • Event planning
  • Task prioritization
  • Team player mentality
  • Phone etiquette
  • Patience and empathy
  • Performance improvement

Affiliations

  • Competitive Gymnast for 10 years.
  • Managed highschool Volleyball games

Accomplishments

  • 1st place competitive gymnast all around.
  • SYEP certificate of completion.
  • EOP certificate of completion.
  • Deans List
  • Honor Roll

Timeline

Host

Landrys Steakhouse
05.2025 - Current

Babysitter

Ray Hernandez
01.2025 - Current

Counselor

SCAN-HARBOR
07.2022 - Current

Bachelor of Arts - Media Studies

SUNY College At New Paltz

High School Diploma -

Manhattan Center For Science And Mathematics