Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chloe Ferrarese

Summary

Dynamic and dedicated professional with lifeguard certification and strong communication skills, recognized for enhancing safety and swimmer confidence at YMCA. Proven ability to lead and effectively respond to emergencies, ensuring a secure environment while delivering exceptional customer service. Committed to maintaining high standards of safety and facility cleanliness.

Overview

2
2
years of professional experience

Work History

Lifeguard

Rocky Hill Parks And Recreation
05.2023 - 08.2024

Lifeguard – Outdoor Pool
Certified in CPR and First Aid | Physically Fit

  • Supervised swimmers and enforced pool safety rules to prevent accidents and ensure a safe environment for all guests.
  • Monitored weather conditions and water quality, taking appropriate action when necessary.
  • Performed rescues and administered first aid during emergencies with calm and effective response.
  • Conducted daily inspections of pool facilities, including safety equipment and surrounding areas.
  • Provided excellent customer service by assisting patrons and addressing concerns in a professional manner.
  • Maintained high physical fitness standards to meet the demands of lifeguarding and emergency response readiness.

Lifeguard

YMCA
04.2022 - 05.2023

Lifeguard & Swim Instructor – Indoor Pool
CPR and First Aid Certified

  • Monitored pool area to ensure swimmer safety and enforce facility rules, responding promptly and effectively to emergencies.
  • Delivered age-appropriate swim instruction to children, focusing on water safety, basic strokes, and building confidence in the water.
  • Created a positive and engaging learning environment for young swimmers, adapting lessons to individual skill levels.
  • Administered first aid as needed, and participated in regular safety training and emergency preparedness drills.
  • Inspected pool deck, safety equipment, and facility areas to ensure a clean and hazard-free environment.
  • Maintained detailed records of swim progress, class attendance, and incident reports in line with facility protocols.

Host

99 Restaurant
06.2022 - 11.2022

Restaurant Host
Customer Service | Reservation Management | Front-of-House Support

  • Greeted guests upon arrival, managed waitlists, and coordinated seating to ensure efficient table turnover and an excellent dining experience.
  • Handled reservations and special requests using digital booking systems and maintained clear communication with kitchen and service staff.
  • Provided menus, explained wait times, and answered questions to enhance guest satisfaction and ensure smooth front-of-house operations.
  • Maintained cleanliness and organization of the host stand, lobby, and entrance areas throughout each shift.

Education

High School Diploma -

Cromwell High School
Cromwell CT
06-2023

No Degree - Allied Health

University of Connecticut
Storrs, CT
05-2027

Skills

  • Strong communicator
  • Lifeguard certification
  • First Aid certification
  • Babysitting certification
  • Effective problem-solver
  • Leadership qualities
  • Customer service
  • CPR and AED training

Languages

Spanish
Limited Working

Timeline

Lifeguard

Rocky Hill Parks And Recreation
05.2023 - 08.2024

Host

99 Restaurant
06.2022 - 11.2022

Lifeguard

YMCA
04.2022 - 05.2023

High School Diploma -

Cromwell High School

No Degree - Allied Health

University of Connecticut
Chloe Ferrarese