Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Freeman

Summary

Well-qualified candidate familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Beauty Advisor

Ulta
08.2023 - Current
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.

Barista

Starbucks
01.2022 - 07.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Server

Seafood Island
08.2020 - 01.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Retail Sales Associate

Pet Stop
08.2018 - 06.2020
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations.

Education

High School Diploma -

Bonner Springs High School
Bonner Springs, KS
05.2019

Bachelor of Arts - Animation

Kansas City Art Institute
Kansas City, MO
05.2023

Skills

  • Customer Engagement
  • Relationship Building
  • Payment Processing
  • Customer Service
  • Retail Experience
  • Customer Consultation
  • Flexibility and Adaptability
  • Appointment Scheduling

Timeline

Beauty Advisor

Ulta
08.2023 - Current

Barista

Starbucks
01.2022 - 07.2023

Server

Seafood Island
08.2020 - 01.2022

Retail Sales Associate

Pet Stop
08.2018 - 06.2020

High School Diploma -

Bonner Springs High School

Bachelor of Arts - Animation

Kansas City Art Institute

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Chloe Freeman