Summary
Overview
Work History
Education
Skills
References
Extracurricular Activities
Additional Information
Timeline
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Chloe Freier

Riverbank,California

Summary

I worked as a Baskin Robbins Crew Member with a proven track record of enhancing customer satisfaction. I trained new staff, ensuring compliance with health and safety standards. I'm also Marketing Manager of Fashion Inc at Fresno State. I'm consistently practicing my time management and communication with this position, and I intend to incorporate those qualities into any position.

Overview

1
1
year of professional experience

Work History

CREW MEMBER

Baskin Robbins
05.2022 - 08.2023
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
  • Coordinated with other crew members to complete assigned tasks quickly and effectively.
  • Handled customer complaints in a professional and courteous manner.
  • Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
  • Placed orders into POS systems and handled cash and credit transactions.
  • Maintained an organized work area to ensure efficient operations.
  • Completed all store opening and closing procedures.
  • Trained new employees regarding company policies and food preparation procedures.

Education

BACHELOR OF ARTS (B.A.) IN BUSINESS CANDIDATE -

California State University Fresno
05.2027

Skills

  • Teamwork and Collaboration
  • Cash Handling
  • Cleaning
  • Customer Engagement
  • Organized
  • Problem-Solver
  • Safe Food Handling
  • Initiative and Self-Motivation

References

Former Manager: Kayla Tollefson

(209) 345-4346

Former Professor: James Taylor

(559) 278-7414

Extracurricular Activities

Fashion Inc

Additional Information

As a member and officer of Fashion Inc, I've grown in my personal success. We had a very successful fashion show Fall of 2023, and in Spring of 2024, I designed alongside a fellow member. I enhanced my teamwork skills with my models and collaborator, and was able to create nine unique designs that showcased at the Smittcamp Alumni House at Fresno State University. We created our pieces out of second-hand clothes and created some of the pieces from scratch. Since then, I've been elected as Marketing Manager by the fellow members of Fashion Inc for the 2024-2025 school year at Fresno State. I coordinate social media operations, reply to e-mails, accept new members on ENGAGE, and coordinate how we promote our club.

Timeline

CREW MEMBER

Baskin Robbins
05.2022 - 08.2023

BACHELOR OF ARTS (B.A.) IN BUSINESS CANDIDATE -

California State University Fresno

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