Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Garfias

Houston,TX

Summary

I am a dedicated customer service professional with three years of experience in various roles. I have a proven ability to lead and work effectively within a team, coupled with strong problem-solving skills and a creative approach. I am proficient in QuickBooks and Microsoft Office Suite, and possess excellent communication and organizational abilities. My background includes managing customer documents, providing administrative support, and handling financial tasks such as receivables and payables. I am known for my dependability, attention to detail, and ability to handle high-pressure situations with professionalism.

Overview

8
8
years of professional experience

Work History

Intern

Inspirational Tours Inc.
Houston, TX
01.2018 - Current
  • Utilize QuickBooks for streamlined handling of critical documents
  • Package conference materials efficiently
  • Overhaul office record management system post six-month delay

Customer Experience Representative

Service King
01.2022 - 03.2023
  • Ensured that all customers and prospective customers are greeted and assisted in a prompt and professional manner
  • Cleaned workspace, this is the first point of contact our customers have with our facility
  • Effectively managed all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
  • Provided clerical and administrative support to the General Managers and Service Advisors
  • Handled receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements
  • Performed other related duties as assigned

Caller & Usher

Katy Bingo and Bingo Mojo
08.2020 - 12.2021
  • Called out bingo combinations
  • Ensured accuracy and fairness in gameplay.
  • Audited winning entries
  • Allocated awards
  • Enhanced customer relations via clear communication.
  • Promoted sales of bingo cards during events
  • Ensured payout accuracy for validated bingos
  • Assisted with pull tab sales when required
  • Ensured sanitized conditions post-session

Access Management

AT&T Stadium
Arlington, TX
01.2019 - 04.2019
  • Conducted bag checks and operated metal detectors at stadium entrances
  • Provided directional assistance to guests and controlled access to specific areas
  • Earned 4 pins within 3 weeks for responsibility and respectfulness

Sales Representative

Camille La Vie
Houston, TX
01.2017 - 01.2018
  • Organized and maintained store items
  • Assisted customers in selecting garments and operated the register
  • Awarded Employee of the Month twice

Education

High School Diploma -

Westside High School
Houston, TX
05.2019

Skills

  • Effective communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Problem-solving and conflict resolution
  • Handling receivables and payables
  • Clerical and administrative support
  • Strong leadership and teamwork skills
  • Attention to detail
  • Dependability and responsibility

Timeline

Customer Experience Representative

Service King
01.2022 - 03.2023

Caller & Usher

Katy Bingo and Bingo Mojo
08.2020 - 12.2021

Access Management

AT&T Stadium
01.2019 - 04.2019

Intern

Inspirational Tours Inc.
01.2018 - Current

Sales Representative

Camille La Vie
01.2017 - 01.2018

High School Diploma -

Westside High School
Chloe Garfias