Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Gilreath

Jacksonville

Summary

Dedicated shift leader with a strong focus on enhancing customer satisfaction and team development. Proven ability to train staff effectively and resolve conflicts efficiently.

Overview

3
3
years of professional experience

Work History

Shift Leader

Dunkin' Donuts
Jacksonville, FL
11.2023 - Current
  • Supervised daily operations, ensuring efficient service and high customer satisfaction.
  • Trained and mentored new team members on operational procedures and customer engagement techniques.
  • Managed inventory levels, reducing waste through effective stock control practices.
  • Implemented workflow improvements, enhancing speed of service during peak hours.

Educator

Lululemon Athletica
Boca Raton, FL
03.2026 - 05.2026
  • Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkouts.
  • Maintained knowledge of current promotions and sales to effectively communicate offers to customers.
  • Collaborated with team members to achieve sales targets and improve customer engagement strategies.

Education

High School Diploma -

Duval Charter High School
Jacksonville, FL
05-2025

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Team motivation
  • Training assistance
  • Customer service management
  • Team supervision
  • Conflict resolution
  • Staff training and development
  • POS system operation
  • Shift paperwork completion
  • Client service
  • Production reporting
  • Equipment troubleshooting

Timeline

Educator

Lululemon Athletica
03.2026 - 05.2026

Shift Leader

Dunkin' Donuts
11.2023 - Current

High School Diploma -

Duval Charter High School