Chloe Goode
Sanger,TX
Summary
Collaborative-driven and empathetic professional with strong office coordination skills and a keen eye for design. Committed to supporting the growth of small business owners through effective administrative and social marketing developments. Demonstrated strengths in leadership and executive functions, ensuring efficient operations and successful outcomes.
Overview
3
3
years of professional experience
Work History
Office Administrator
Dallas Family Dent
02.2023 - 04.2024
- Represented the company in office and over the phone while forming a relationship with customers, walking them through processes and procedures while answering any questions or concerns.
- Maintained electronic and paper filing systems for easy retrieval and distribution of information.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Promptly answered phone system, routing calls, delivering messages to staff and greeting visitors.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Enhanced team collaboration with the establishment of clear communication channels through software such as Slack, as well as e-mail.
- Aided in employee onboarding across multiple locations through training new hires on office procedures, software applications, and company policies.
Social Media Manager
Virtual Assistant
02.2023 - Current
- Collaborate with small businesses to strategize a social media plan.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Conducted market research to tailor content to target audience preferences, significantly increasing reach.
- Implemented content calendar to ensure timely and organized posting across all channels.
- Created graphic designs tailored to brand aesthetic using software such as Canva and CapCut.
- Utilized editing software such as Descript to turn one long form video into multiple pieces of short form content. Editing further to curate trends for specific social platforms to reach target audiences.
Shift Lead
Camp Bow Wow
04.2021 - 05.2022
- Responsible for safely handling and caring for all dogs in the boarding facility.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Education
High-school diploma -
John C. Shier Collaborative
Sheridan, WY01.2019
Skills
- Customer Service
- Scheduling
- Efficient Liaison
- CRM management
- Typing 66 words per minute
- Tracking Receivables
- Leadership
- Graphic Design
- Photo and Video Editing
- Social Media Management
Timeline
Office Administrator
Dallas Family Dent
02.2023 - 04.2024
Social Media Manager
Virtual Assistant
02.2023 - Current
Shift Lead
Camp Bow Wow
04.2021 - 05.2022
High-school diploma -
John C. Shier Collaborative
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