Chloe Grebe
Pottstown,PA
Summary
Professional, hardworking, and passionate, offering over 10 years in luxury retail experience. I am creative, and I lead by example. Experienced in managing small teams, assigning tasks, and training employees. Eager to enhance my professional career into the luxury retail fashion industry.
Overview
6
6
years of professional experience
Work History
Hostess
Eddie V's Prime Seafood
09.2021 - Current
- Greet guests with a friendly demeanor upon arrival and provide a positive atmosphere throughout the dining experience.
- Demonstrate strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, confirmation calls, and marketing outreach.
- Book on average 300 reservations per night, offer private dining/ large parties, and manage takeout orders by phone.
- Maintain return VIP guests by utilizing OpenTable, to remind hosts of guests anniversary, birthday, favorite food/beverages, preferred table, and server.
Sales Supervisor
Pronovias
10.2021 - 09.2024
- Oversee daily administrative duties of the bridal store by efficiently opening/ closing, promptly answer incoming calls/ e-mails, while monitoring the sales floor to meet customer satisfaction.
- Effectively communicate with store manager, and stylists to ensure daily store and individual run tasks are completed in a timely manner, and to be on the same page as a team with daily closing notes.
- Implement importance of knowledge of TPV computer system by collecting client remarks, managing fitting/ bridal appointments, and weekly training to assure the operation of the store is met.
- Encourage brides to take advantage of virtual welcome calls, in order to establish a relationship prior to the appointment, and lead the bride smoothly into the world of Pronovias prior to physically being in-store to elevate the luxury experience, eventually leading to a sale.
- Organize filing system with gown purchase orders, accessory/ raw material orders, and the status of delivery. Front of house visuals, back of house inventory, off-site management, and maintaining supply lists for Wawak, and W.B. Mason for monthly orders of supplies.
- Achieve monthly bridal sales goals, as well as maintaining high efficiency that have been set by store manager, leading to higher commission.
- Assist with the bridal Atelier by actively being involved during fitting appointments, hand sewing bridal customizations including, but not limited to: buttons, lace, and beadwork.
- Train new stylists with product knowledge, and shadow my appointments, and daily tasks, and Pronovias learning.
- Collaborate with store manager and stylists during quarterly inventories to meet deadlines, while leading by example, demonstrating/ assisting, and encouraging strong teamwork.
Leasing Consultant
Hanover Company
04.2020 - 01.2021
- Delivered informative property tours to prospective residents, highlighting amenities, and current concessions to take advantage of applying after the tour.
- Prepared guest cards, leases, move-in/out move-out forms, transfers/ renewals on Entrata system.
- Assisted maintenance team by taking on-site emergency calls after hours due to being on-site staff.
- Conducted thorough market research via Yieldstar to stay informed of current market prices, and competitive concessions.
- Answered all incoming calls professionally and assisted future tenants with any questions they may have about the lease process, property, & scheduling on-site and virtual tours.
- Managed scheduled move-in/outs, ensuring unit is move-in ready 2 days prior to move-in date, completed inspection/ service requests on a timely manner.
Bridal Stylist
La Belle Mariee Bridal
02.2019 - 03.2020
- Created memorable experiences for future brides by assisting future brides in the selection process of finding the gown of their dreams.
- Ensured the salon and reception area is always clean and organized.
- Encouraged marketing outreach through social media. Worked directly with designers and reps to schedule trunk shows, and featured on bridal websites like the Knot.
- Maintained product knowledge, trends, and styles in the marketplace by attending bridal market week, as well as staying on top of latest celebrity weddings.
- Attended local bridal expos/ fashion shows for exposure & public relations. Hold in-store events that bring in new vendors that reflect our customer’s needs.
Education
Bachelor of Science - Design And Merchandising
Drexel University
Philadelphia, PA06.2018
Skills
- Reliability
- Styling
- Patience
- Hospitality
- Customer relations management
- Microsoft office
- Social media: Tiktok, Instagram, Facebook, Pinterest, & Canva
- Visual merchandising
Timeline
Sales Supervisor
Pronovias
10.2021 - 09.2024
Hostess
Eddie V's Prime Seafood
09.2021 - Current
Leasing Consultant
Hanover Company
04.2020 - 01.2021
Bridal Stylist
La Belle Mariee Bridal
02.2019 - 03.2020
Bachelor of Science - Design And Merchandising
Drexel University
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