Chloe Guard

Operating snow cone machines, always cleaning the machines before use, setting up napkins, spoons, and straws. Managed cash register transactions and incoming tips with accuracy, ensuring all sales were recorded correctly and efficiently. Dishwasher, cleaning stoves, pans, grease pans, and other equipment. Provided excellent customer service by addressing inquiries about ingredients or allergy concerns promptly and knowledgeably. Greeted every customer with a smile and an outgoing attitude, asked questions about their day and made them feel welcomed. Notified supervisor and peers of low product inventory and customer complaints. Collaborated with team members to maintain a positive work atmosphere, fostering strong communication and teamwork skills. Reminded fellow team members to do certain tasks in times of stress. Trained new employees on proper snow cone making techniques, equipment use, and customer service expectations.

Participated in local events or festivals as a vendor to increase brand exposure and attract new clientele. Created new exciting snow cone ideas and flavors which brought in new clients, as well as making colorful signs for new products. Implemented cost-saving measures by reducing waste during snow cone production without compromising quality standards. Consistently met or exceeded sales goals through exceptional product presentation, upselling techniques, and engaging customer interactions.