Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Chloe Gulley

Casa Grande,Arizona

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Sales Manager

Banter
Tempe, AZ
11.2020 - 08.2022
  • Developed strategies to increase sales volume and market share.
  • Managed a team of sales representatives by providing guidance, training, and support.
  • Resolved escalated customer inquiries or complaints in a timely manner.
  • Cultivated strong relationships with key decision makers within target markets.
  • Prepared reports detailing performance metrics such as sales volumes and conversion rates.
  • Reviewed current procedures for efficiency improvements across all sales operations.
  • Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
  • Taught new associates sales tactics and performance improvement techniques.
  • Utilized company selling model to engage and connect customers with brand.
  • Evaluated store performance and recommended action plans to increase productivity.
  • Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
  • Opened and closed store, set up registers and secured cash.

Sales Associate

Dillard's, Inc.
Gilbert, AZ
10.2019 - 04.2020
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.

Full Time Clerk

QuikTrip
Chandler, AZ
11.2018 - 10.2019
  • Processed customer payments, counted money in cash drawers and balanced receipts with sales.
  • Verified age of customers purchasing alcohol or tobacco products with valid ID.
  • Greeted customers entering the gas station and provided assistance when needed.
  • Stocked shelves with merchandise such as snacks, drinks and other convenience items.
  • Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
  • Performed daily inspections on pumps, tanks, hoses and nozzles for proper functioning.
  • Assisted in ordering supplies for store when needed and maintained inventory records.
  • Provided excellent customer service by addressing complaints promptly and courteously.
  • Reported any discrepancies or irregularities found during shift to manager immediately.
  • Checked expiration dates on food items before stocking them onto shelves.

Sales Associate

Journeys
Chandler, AZ
11.2017 - 05.2018
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.

Hostess

Logan's Roadhouse
Mesa, AZ
06.2017 - 03.2018
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Ensured compliance with health and safety regulations at all times.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Team Member

Culver's
Mesa, AZ
10.2015 - 06.2017
  • Greeted customers in a friendly and professional manner.
  • Operated cash registers to process customer orders.
  • Assisted with food preparation tasks, such as cutting vegetables and making sandwiches.
  • Stocked shelves with inventory items.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Followed all health and safety regulations when handling food.
  • Replenished condiments, napkins, and other supplies at the counter area.
  • Took orders from customers over the phone or in person.
  • Organized take-out orders for customers quickly and accurately.
  • Prepared beverages including coffee drinks, smoothies, shakes..
  • Performed opening and closing duties such as cleaning counters or restocking supplies.
  • Checked quality of products before serving them to customers.
  • Maintained records of sales transactions using POS systems.

Education

High School Diploma -

Primavera Online High School
Chandler, AZ
05.2019

Bachelor of Science - Nursing (Currently enrolled)

Maricopa Community Colleges - Mesa Community College
Mesa, AZ

Skills

  • Effective Selling Strategies
  • Medical Terminology Knowledge
  • Direct Patient Care
  • Calm and Level-Headed Under Duress
  • Quick Problem Solver
  • Infection Control
  • ADL Support
  • Privacy and Confidentiality
  • Patient Relations

Certification

  • CNA Certification, 12/01/23 - 12/01/25
  • BLS Certification, 07/01/23 - 07/01/25

Personal Information

Relocation: Anywhere

Timeline

Assistant Sales Manager

Banter
11.2020 - 08.2022

Sales Associate

Dillard's, Inc.
10.2019 - 04.2020

Full Time Clerk

QuikTrip
11.2018 - 10.2019

Sales Associate

Journeys
11.2017 - 05.2018

Hostess

Logan's Roadhouse
06.2017 - 03.2018

Team Member

Culver's
10.2015 - 06.2017

High School Diploma -

Primavera Online High School

Bachelor of Science - Nursing (Currently enrolled)

Maricopa Community Colleges - Mesa Community College

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Chloe Gulley