Chloe Harrison
West University Place,USA
Summary
Achieved high guest satisfaction by expertly coordinating seating for various events. Navigated fast-paced environments to deliver exceptional service under pressure. Enhanced team performance through proactive support and effective communication.
Overview
5
5
years of professional experience
Work History
Host
Carrabba’s
01.2025 - Current
- Provided excellent customer service by anticipating customer needs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Performed light administrative duties such as filing documents and taking messages.
- Greeted guests upon arrival and provided them with menus.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Front Desk, Reception, Guest Services
City of West University Place Recreation Center
01.2021 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma - Communications
Blinn College
College Station Skills
Customer service
Guest feedback
Problem solving
Reservations
Initiative taking
Telephone reception
Hospitality and accommodation
Timeline
Host
Carrabba’s
01.2025 - Current
Front Desk, Reception, Guest Services
City of West University Place Recreation Center
01.2021 - Current
High School Diploma - Communications
Blinn College