Chloe Harrison
West University Place,USA
Summary
Achieved high guest satisfaction by expertly coordinating seating for various events. Navigated fast-paced environments to deliver exceptional service under pressure. Enhanced team performance through proactive support and effective communication.
Overview
5
5
years of professional experience
Work History
Host
Carrabba’s
Houston, TX
01.2025 - Current
- Provided excellent customer service by anticipating customer needs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Performed light administrative duties such as filing documents and taking messages.
- Greeted guests upon arrival and provided them with menus.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Front Desk, Reception, Guest Services
City of West University Place Recreation Center
West University Place, USA
01.2021 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma - Communications
Blinn College
College Station Skills
Customer service
Guest feedback
Problem solving
Reservations
Initiative taking
Telephone reception
Hospitality and accommodation
Timeline
Host
Carrabba’s
01.2025 - Current
Front Desk, Reception, Guest Services
City of West University Place Recreation Center
01.2021 - Current
High School Diploma - Communications
Blinn College