Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chloe Hartmann

Dayton

Summary

Dynamic supervisor with a proven track record at JCPenney, excelling in staff management and customer service. Enhanced team productivity through strategic planning and effective training, fostering a collaborative environment. Recognized for resolving conflicts and implementing safety protocols, ensuring a harmonious workplace while maintaining high standards of service.

Overview

6
6
years of professional experience

Work History

Supervisor

JCPenney
06.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Cashier

Fusian
08.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cross Trained

Chipotle
06.2021 - 07.2022
  • Championed a culture of continuous learning by regularly attending industry conferences, workshops, and seminars to stay current with evolving fitness trends.
  • Elevated member experience quality through empathetic listener skills that facilitated open communication about personal health concerns.
  • Led high-energy group classes that catered to various skill levels and fitness goals for increased participation rates.
  • Increased customer satisfaction by maintaining a clean, organized, and safe training environment.

Shift Leader

United Dairy Farmers
06.2019 - 06.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Education

N/a - Social Work

Wright State University
Dayton, OH

GED -

Fairfield High School
Fairfield
05.2022

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Strategic planning

Languages

Spanish
Limited Working

Timeline

Cashier

Fusian
08.2022 - 02.2023

Supervisor

JCPenney
06.2022 - Current

Cross Trained

Chipotle
06.2021 - 07.2022

Shift Leader

United Dairy Farmers
06.2019 - 06.2021

N/a - Social Work

Wright State University

GED -

Fairfield High School

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