Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication creative abilities and collaboration skills, contributing to team success and consistent high quality work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Checkers ( FAD FOODS LLC )
5451 S Wentworth Ave , Chicago IL 60609*
11.2020 - Current
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Answered questions about store policies and addressed customer concerns.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Sales Associate
Journeys Kidz ( Genesco )
7501 W Cermak Rd , Riverside IL 60546*
10.2019 - 12.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Muralist
After School Programs Inc.
1147 N Western Ave, Chicago IL 60622*
11.2019 - 03.2020
Managed multiple mural projects simultaneously, effectively prioritizing tasks for efficient completion of all assignments.
Consistently received positive feedback from clients for excellent communication skills, artistic talent, professionalism, and ability to deliver projects on time and within budget.
Utilized various painting techniques and styles to create unique murals that catered to diverse clientele requests.
Designed murals that incorporated community values, promoting social awareness and positive change through art.
Properly stored equipment and organized work environment.
Used painting skills to complete various major and minor exterior and interior painting jobs.
Education
Bachelor's Degree - Business/ Behavioral Science
East West University
816 S Wabash, Chicago IL 60605*
06-2027
High School Diploma -
Roberto Clemente Community Academy
1147 N Western Ave , Chicago IL 60622*
06-2023
Skills
(ASL ) American Sign Language
Translation accuracy
Dependable Professionalism
Calm Conflict Resolution
Team collaboration
Professionalism and courtesy
Service-Oriented Communication
Customer Service
Certification
Basic Life Support (BLS) Certification - American Heart Association.
Deaf and Hard of Hearing Substitute Teacher at Mechanicsburg Area School DistrictDeaf and Hard of Hearing Substitute Teacher at Mechanicsburg Area School District
Deaf and Hard of Hearing Substitute Teacher at Mechanicsburg Area School DistrictDeaf and Hard of Hearing Substitute Teacher at Mechanicsburg Area School District