Chloe Hepburn
Portland,ME
Summary
Highly motivated, detail-oriented job seeker with a passion for travel and experiencing new cultures. Eager to contribute to a team to achieve goals and foster a collaborative environment in the education industry.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
The Roux Institute
09.2023 - Current
- Facilitated campus operation projects by providing status updates and communicating with vendors.
- Provided a welcoming and informative experience for all team members, learners, and community members visiting the campus by leading people through the check-in process and connecting them to necessary resources.
- Processed all invoices for the operations department in a timely manner.
- Managed the voicemail of the Roux Institute by feilding messages to the appropriate department.
- Oversaw meetings, classes and events to ensure proper setup and arrangements.
- Assisted in onboarding new employees by leading safety trainings and campus tours.
English Language Assistant
C.E.I.P Capitán Cortés
10.2022 - 06.2023
- Developed course material for current and future English assistants and teachers.
- Cultivated a safe and encouraging environment for nearly 150 young learners.
- Created and administered interactive activities for students.
- Delivered lectures on literary and natural science topics.
- Tutored students struggling with course material.
Main Street Fellow (AmeriCorps Volunteer)
AmeriCorps / Discover Downtown Westbrook
10.2021 - 08.2022
- Participated in workshops involving Diversity, Equity, and Inclusion, economic vitality, community development, and professional development.
- Conducted focus groups to create a metric for downtown organizations to quantify the effectiveness of their DEI efforts.
- Orchestrated an open house that showcased nearly 30 small businesses and artist studios for an audience of 200 guests.
- Created an Artist Showcase Program that highlighted one local artist each month and utilized the office as a gallery to host monthly open houses.
- Forged relationships with multiple local non-profits and small businesses to collectively increase community engagement and economic vitality.
- Applied effective time management techniques to meet tight deadlines.
Manager
The Maine Campus (Student Newspaper)
09.2019 - 06.2020
- Led and supported nearly 50 student employees through the challenges of the beginning of the COVID pandemic.
- Completely restructured the organization by creating new roles and adjusting the responsibilities of others that were no longer viable.
- Cultivated an environment that encouraged personal and professional growth and accountability.
- Balanced an annual budget of $100,000.
- Carried out all HR functions, and many marketing tasks.
- Created a working relationships with several student organizations and local businesses.
Education
Bachelor of Science - Business Management
University of Maine At Orono
Orono, Maine05.2020
International Business & Spanish
University of The Basque Counrty
Bilbao, Spain08.2019
Licenses & Certifications
Skills
- Proven project management skills involving complex logistics and tight time frames
- Effective written and interpersonal communication skills
- Extremely proficient in customer service and fostering professional relationships
- Creative problem solver with strong organization and time management skills
- Proficient in Spanish
- Excellent presentation skills
Timeline
Front Desk Assistant
The Roux Institute
09.2023 - Current
English Language Assistant
C.E.I.P Capitán Cortés
10.2022 - 06.2023
Main Street Fellow (AmeriCorps Volunteer)
AmeriCorps / Discover Downtown Westbrook
10.2021 - 08.2022
Manager
The Maine Campus (Student Newspaper)
09.2019 - 06.2020
Bachelor of Science - Business Management
University of Maine At Orono
International Business & Spanish
University of The Basque Counrty
Licenses & Certifications
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