Chloe Hickerson

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Record appointments, managed books, met sales goals, assisted with hair washing when short staffed, open and closed salon as needed.

Answered incoming calls from patients regarding their specialty pharmacy medications. Coordinate follow up calls from providers. Compassion and empathy provided to every customer when dealing with medication issues and special needs.