CHLOE HOU
Bellevue,WA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Overview
9
9
years of professional experience
Work History
General Manager
Benaroya Honor Coffee LLC
01.2017 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Real Estate Broker
Bushnell Real Estate Solutions
06.2015 - Current
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
Teacher
Bright Horizons Childcare
01.2021 - 07.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Education
Bachelor of Arts - Accounting And Business Management
University of Sydney
Sydney, Australia06.2015
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Training and coaching
- Time Management
- Administrative Skills
- P&L Management
- Child Supervision
- Patience and Empathy
- CPR training
- Emotional development
- Safety understanding
- Positive Reinforcement
- Curriculum Planning
Timeline
Teacher
Bright Horizons Childcare
01.2021 - 07.2021
General Manager
Benaroya Honor Coffee LLC
01.2017 - Current
Real Estate Broker
Bushnell Real Estate Solutions
06.2015 - Current
Bachelor of Arts - Accounting And Business Management
University of Sydney
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