Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Houston , TX
10.2018 - Current
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Created promotional displays for advertising special events or promotions at the cafe.
Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Stocked shelves with ingredients needed to make coffee drinks.
Labeled containers of milk for use in coffee drinks according to expiration dates.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Operated cash registers to process customer payments.
Monitored inventory levels of supplies and restocked when necessary.
Provided excellent customer service by responding to inquiries quickly and professionally.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Maintained calm demeanor during high-volume periods and special events.
Delivery Driver
FedEx
Houston , TX
09.2022 - 01.2024
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Received daily delivery instructions and route assignments from dispatch.
Assisted warehouse personnel in packing orders when necessary.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Monitored fuel level throughout shift and refueled when necessary.
Delivered rush merchandise on tight schedules to meet customer targets.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivery Driver
Amazon
Houston, TX
02.2021 - 02.2022
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Received daily delivery instructions and route assignments from dispatch.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Warehouse Worker
Amazon
Houston, TX
09.2019 - 02.2021
Ensured safety protocols were followed at all times while operating machinery.
Operated scanners, computers, and other equipment to track orders.
Unloaded materials from trucks using forklifts and pallet jacks.
Used pallet jacks to move items to and from warehouse locations.
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Examined packages and goods for damage and notified vendors of replacement needs.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Moved large and bulky items manually or with pallet jacks or forklifts.
Staged and sorted multiple types of products for loading.