Chloe Johnson
Louisville,KY
Summary
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
New Vista -Hazelwood
1800 Old Bluegrass Ave
03.2025 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean, safe, and well-organized patient environment
Customer Service Representative
Spectrum
02.2023 - 12.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Medical Terminology / Medical 101
Atherton High School
05-2021
Skills
- CPR certified
- First aid and safety
- Time Management
- Behavior redirection
- Client support
- Compassionate caregiving
- Customer Service
Timeline
Direct Support Professional
New Vista -Hazelwood
03.2025 - Current
Customer Service Representative
Spectrum
02.2023 - 12.2025
Medical Terminology / Medical 101
Atherton High School