Chloe Jones

• Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
• Developed weekly lesson plans and activities to engage children and promote learning.
• Maintained organized, fun and interactive classroom to help children feel safe.
• Modeled positive behavior and communication skills for students.
• Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.

• Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
• Maintained organized, fun and interactive classroom to help children feel safe.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
• Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
• Established positive communication with parents in daily conversation and formal conferences.
• Educated students in foundational concepts such as shapes, numbers, and letters.
• Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
• Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress..
• Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.

• Oversaw household duties such as light housekeeping tasks or running errands when required.
• Prepared healthy, age-appropriate snacks and meals.
• Built positive and nurturing environments to support child social and emotional growth.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Assisted children with homework assignments and special projects across different subjects.
• Provided safe transportation to and from school, extracurricular activities, and other events.
• Encouraged social interactions through playdates, group outings, and community events.

• Improved file organization by implementing a color-coded filing system.
• Optimized space utilization within the filing area through strategic planning and rearrangement of files when needed.
• Maintained confidential records securely, adhering to company policies and legal requirements.
• Contributed to a well-organized office environment by keeping filing cabinets clean and clutterfree.
• Examined, categorized, and sorted incoming documents.
• Sorted and classified documents into appropriate filing systems for increased traceability.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Tracked customer service cases and updated service software with customer information.
• Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Investigated and resolved customer inquiries and complaints quickly.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Managed timely and effective replacement of damaged or missing products.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Volunteer for non-profit organization

Assist with on-site solar installations, help build solar PV systems, warehouse packing, assist supervisors with coordinating other volunteers, assist with filed site surveys, photos, and data entry.

• Evaluated potential risks and challenges related to solar panel installations, implementing appropriate solutions to minimize issues.