Chloe Jones
Irvine,CA
Overview
9
9
years of professional experience
Work History
CAREGIVER
OC Broad Services
02.2024 - Current
- Provided compassionate care and support for individuals with disabilities, fostering a safe and respectful environment while promoting independence and dignity.
- Demonstrated effective de-escalation strategies, including diversion tactics and grounding techniques, to help clients feel safe, heard, and in tune with themselves, encouraging verbal expression rather than acting out.
- Advocated for clients' well-being by coordinating with healthcare providers and family members to ensure proper care and services.
- Maintained accurate records of services provided, changes in client condition, medications administered and other information.
SERVER
Casa De Onda (Formerly La Vida Cantina)
07.2021 - Current
- Monitored guest behavior and demeanor to identify potential conflicts, notifying management when necessary and utilizing de-escalation techniques to increase the likelihood of a calmer resolution.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-ins and building relationships with guests.
- Served as a trainer for new hires, offering guidance on restaurant standards, best practices, and fostering smooth integration into the team.
SERVER
Romano Cucina
07.2016 - 07.2021
- Progressed from host to server over 4 years, showcasing dedication, strong work ethic, and growth within the company.
- Maintained the restaurant's high standards of service and efficiency in a fast-paced, family-owned environment, consistently meeting performance expectations during peak hours.
Education
Bachelor of Arts - CRIMINOLOGY LAW AND SOCIETY
University of California-Irvine
Irvine, CA06-2026
ASSOCIATES - SOCIAL AND BEHAVIORAL SCIENCES
Saddleback College
Mission Viejo06-2024
Skills
- Respectful and Compassionate
- Emotional Intelligence
- Knowledge of Trauma-Informed care and De-escalation Techniques
- Multi-tasking and Maintaining Composure Under Pressure
- Conflict Resolution
Timeline
CAREGIVER
OC Broad Services
02.2024 - Current
SERVER
Casa De Onda (Formerly La Vida Cantina)
07.2021 - Current
SERVER
Romano Cucina
07.2016 - 07.2021
Bachelor of Arts - CRIMINOLOGY LAW AND SOCIETY
University of California-Irvine
ASSOCIATES - SOCIAL AND BEHAVIORAL SCIENCES
Saddleback College