Chloe Jordan
Lewisburg,TN
Summary
Dynamic dental professional dedicated to delivering exceptional patient care in fast-paced environments. Expertise in dental radiography, chairside assistance, and strict adherence to sterilization protocols ensures a safe and efficient practice. Proven experience in dental office administration, effectively managing appointment scheduling, patient records, and fostering clear communication among dental teams. Committed to enhancing patient satisfaction and supporting collaborative workflows through strong organizational and interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
Dental Care of Spring Hill
01.2025 - Current
- Assisted in patient preparation and comfort during dental procedures.
- Managed sterilization of instruments to ensure compliance with safety protocols.
- Streamlined appointment scheduling and patient follow-up processes for improved efficiency.
- Educated patients on post-treatment care and oral hygiene practices to enhance outcomes.
- Collaborated with dentists to optimize workflow and enhance patient care quality.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
Registered Dental Assistant – Pediatric Hygiene Coronal Polisher
Snodgrass King Dental Associates
01.2024 - 01.2025
- Assisted in chairside procedures, ensuring patient comfort and efficient workflow during treatments.
- Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
- Prepared examination rooms by sterilizing instruments and organizing materials for dental procedures.
- Maintained accurate patient records using digital management systems, enhancing data accessibility.
- Collaborated with dental team to streamline workflows, reducing procedure times and enhancing service delivery.
- Educated patients on oral hygiene practices, contributing to improved patient outcomes and satisfaction.
- Trained new staff on office protocols and equipment usage, fostering a knowledgeable team environment.
- Implemented inventory management processes, optimizing supply levels and minimizing waste in the practice.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Educated patients on proper oral hygiene habits, fostering long-term dental health improvement.
Registered Dental Assistant/Front Desk Admin
Brentwood Pediatric Dentistry
03.2021 - 12.2023
- Implemented inventory management system for dental supplies, reducing shortages and waste.
- Mentored junior dental assistants, fostering skill development and team cohesion.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Reduced patient wait times by maintaining organized patient records and scheduling appointments effectively.
- Took dental images following strict patient protection rules, applying lead aprons.
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Scheduled and confirmed patient appointments.
- Managed patient scheduling using dental practice management software to optimize appointment flow.
- Facilitated patient check-in and check-out processes, ensuring a smooth experience for all clients.
- Coordinated communication between patients and dental staff to enhance service delivery.
- Trained new front office staff on office protocols and software usage, fostering team development.
- Implemented electronic health record systems to streamline patient information access and documentation accuracy.
- Resolved patient inquiries and concerns effectively, maintaining high satisfaction levels within the practice.
- Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
- Collaborated with dental team members to maintain a clean, safe, and compliant work environment at all times.
- Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Sales Associate
Academy Sports
11.2020 - 03.2021
- Money handling, customer service, cleanliness, body mechanics, organizing, arranging store.
Preschool Teacher
Willow Tree Academy
09.2019 - 11.2020
- Child care, helping grow and expand the kids kind, cleanliness, in contact with parents, etc
Education
Diploma -
Forrest High School
Chapel Hill, TN05.2017
No Degree -
Dental Staff School of Tennessee
05.2021
Skills
- Time management capabilities
- Electronic charting
- Oral hygiene education
- Detail-oriented mindset
- Patient care excellence
- Team collaboration
- Patient records management
- Patient relations
- Restorative dentistry
- Appointment scheduling efficiency
- Dental radiography
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Computer proficiency
- Microsoft Excel
- Payment processing
- Microsoft outlook
- Call management
- Dental terminology
- HIPAA compliance
- Patient scheduling
- Office organization
- Insurance verification
- Document preparation
- Administrative support
Certification
- RDA - Registered Dental Assistant - Expires 03/2027
- CPR Training - Expires 03/2027
Timeline
Registered Dental Assistant
Dental Care of Spring Hill
01.2025 - Current
Registered Dental Assistant – Pediatric Hygiene Coronal Polisher
Snodgrass King Dental Associates
01.2024 - 01.2025
Registered Dental Assistant/Front Desk Admin
Brentwood Pediatric Dentistry
03.2021 - 12.2023
Sales Associate
Academy Sports
11.2020 - 03.2021
Preschool Teacher
Willow Tree Academy
09.2019 - 11.2020
Diploma -
Forrest High School
No Degree -
Dental Staff School of Tennessee