Dependable professional delivering high-quality service, care, and support through strong multitasking, observation, and interpersonal skills, along with maintaining composure under pressure.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Event Server & Hospitality Associate
Jupiter Beach Club
Tequesta, FL
01.2019 - Current
Bartender/ Assisted bartenders
Provided guests with menu selections, including allergy considerations and dietary restrictions, and removed courses
Assisted with private events at both the beach club and private in-home residences
Collaborated with team members to set up and break down event spaces efficiently
Answered guest questions about event plans and food service choices
Maintained a proper dining experience, fulfilling customer needs, offering food and drinks, and removing courses
Provided guests with menu selections, including allergy considerations and dietary restrictions, and removing courses
Dog Groomer (Independent Contractor)
Dogtique
Northlake, FL
04.2022 - 07.2026
Perform baths, full grooms, and tidys
Keep up with dates/specific grooming of clients
Cultivated trust with clients and their pets to encourage repeat business and client loyalty
Assessed skin and coat conditions, communicating findings to pet owners to inform care decisions
Maintained awareness of each dog's temperament and physical condition to support a safe grooming environment
Laundry Attendant
Laundromart
Greenacres, FL
05.2023 - 06.2026
Facilitated inclusive service by assisting English- and Spanish-speaking customers.
Provided expert guidance on product usage to enhance customer satisfaction and ensure effective laundry care.
Addressed customer inquiries and complaints, coordinating necessary repair requests to support seamless operations.
Maintained cleanliness and organization of the facility
Managed drop-off and pick-up services
Provided cashier services, handled transactions, and delivered high-quality customer service in fast-paced settings
Pet care technician (Dog Bather / Groomer)
Scenthound
PBG, FL
01.2021 - 04.2022
Maintained records and client paperwork for each dog, ensuring accurate tracking of services
Administered special guest grooming requests and full grooming services
Built relationships with both dogs and clients to promote trust and repeat business
Provided daily care for pets, ensuring health and safety during grooming sessions
Ensured compliance with facility protocols to maintain a clean and safe environment for animals