Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Joynes

Orlando,FL

Summary

Enthusiastic Food Service Attendant promoting expertise in resolving issues quickly and to the delight of customers. Communicative individual known for engaging others to build trust and confidence. Skilled at maintaining clean areas, preparing quality menu items and lending a hand whenever and wherever needed. Accomplished and determined service professional provides excellent customer experience. Skilled at multitasking and practicing effective time management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Food Service Attendant

Gaylord Palms Resort And Convention Center
10.2018 - Current
  • My duties at Gaylord include working as a full time Server or Barista depending on the day.
  • I assist our marketplace and lobby bar.
  • I do help with inventory on occasion.
  • I am certified to train and coach newly hired team members and help then on their way to creating wonderful guest experiences.
  • I respond to customer inquiries and resolve complaints to establish trust and increase satisfaction.
  • I collaborate with my supervisors and fellow servers to discuss logistics and maintain smooth operations.

FOH Manager

Peppinos organic Italian kitchen
03.2016 - 10.2018
  • My duties as a FOH manager included handling the bank and schedules of all my servers and bartenders.
  • The owner had me handle most financial paperwork for the business
  • On weekends I worked as the head bartender.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Performed cash handling activities and secured nightly bank deposits.
  • Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.

Education

Some college - Business Management

Valencia College
Orlando, FL

Skills

  • POS
  • Serving Experience
  • Microsoft Office
  • Management
  • Restaurant Management
  • Food Service
  • Guest Services
  • Staff Supervision
  • Staff Leadership
  • Mentoring and Training
  • Customer Inquiry Response
  • Issue Identification and Resolution
  • Guest Relations
  • Task Prioritization

Timeline

Food Service Attendant

Gaylord Palms Resort And Convention Center
10.2018 - Current

FOH Manager

Peppinos organic Italian kitchen
03.2016 - 10.2018

Some college - Business Management

Valencia College

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Chloe Joynes