Chloe Knight
Crestline,CA
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Experienced with animal handling and medical support in veterinary settings. Utilizes clinical skills to assist in diagnostic and treatment procedures. Knowledge of patient care and maintaining clean and organized work environment.
Overview
9
9
years of professional experience
Work History
Florist
Jensen's Finest Foods
12.2020 - Current
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
- Demonstrated adaptability by quickly learning new techniques and staying current with industry trends to better serve clients'' evolving needs.
Pet Sitter
Chloe's Canines and Cat Care
01.2016 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
Therapy Dog Trainer
Rim of the World Comfort Pets
06.2018 - 02.2020
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Maintained clean training arena for group classes.
- Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
- Strengthened relationships between handlers and working dogs by facilitating bonding exercises designed to build trust and mutual understanding.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
Education
High School Diploma -
Crafton Hills College
Yucaipa, CA05.2026
Skills
- Administered medicine and vaccinations
- Sales and service-oriented
- Customer Service-Oriented
- Care and handling techniques
- Inventory management and ordering
- Client engagement and assistance
- Client Consultations
- Cost Estimates
- Attention to Detail
- Problem-Solving
- Multitasking Abilities
- Training and handling of therapy dogs
- Aided in animal surgery
- Collecting samples for various labs
- General administrative work
Languages
American Sign Language
Limited Working
Timeline
Florist
Jensen's Finest Foods
12.2020 - Current
Therapy Dog Trainer
Rim of the World Comfort Pets
06.2018 - 02.2020
Pet Sitter
Chloe's Canines and Cat Care
01.2016 - Current
High School Diploma -
Crafton Hills College
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