Summary
Overview
Work History
Education
Skills
Leadership Experience
Volunteer Experience
Timeline
Generic

Chloe Knopp

Summary

Experienced and reliable communicator with legal clients and law staff. Employ my expertise to lead and motivate staff to work with difficult cases and clients. Strong work ethic allows time for extra writing projects for clear inter-department communications.

Overview

4
4
years of professional experience

Work History

Team Manager

Barasch McGarry Law Firm
04.2023 - Current
  • Support six team members with 800 clients each to efficiently present a claim to the Department of Justice's 9/11 Victim's Compensation Fund
  • Collaborate with operational teams to improve work flow
  • Advocate for my department throughout the firm
  • Recognized for my writing skills and asked to write firm wide communications

Claims Account Manger

Barasch McGarry Law Firm
04.2021 - 04.2023
  • Curate, compile and present relevant client evidence to the Department of Justice
  • Manage over 800 active claims and clients at a time - honed phone communication skills
  • Interview witnesses for affidavits
  • 20% of my clients speak only Spanish.

Psychiatry Triage Case Manager

North Shore Medical Center
01.2020 - 04.2021
  • Advocate for emergency department behavioral health patients to locate and place them in psychiatric and detox facilities
  • Communicate with families and patients to find appropriate care as the only Spanish speaker in the office
  • Maintain, analyze, and present census and care quality data for upper management.

Education

Master of Arts - American Studies, Latin American Studies

Barnard College of Columbia University
New York City

Skills

  • Fluent in Spanish
  • Excel spreadsheets: data collection and presentation

Leadership Experience

  • Ultimate Frisbee, Team Captain: Plan all aspects of competitive tournaments, hire and maintain coaches, and foster emotional stability for the team in nationally competitive games. Captained my current adult, and prior college, team.

Volunteer Experience

  • City Life/Vida Urbana, East Boston: Activist organization helping foreclosure victims. I check in with members, canvass and attend meetings. Periodic involvement over seven years for a total of ~500 hours.

Timeline

Team Manager

Barasch McGarry Law Firm
04.2023 - Current

Claims Account Manger

Barasch McGarry Law Firm
04.2021 - 04.2023

Psychiatry Triage Case Manager

North Shore Medical Center
01.2020 - 04.2021

Master of Arts - American Studies, Latin American Studies

Barnard College of Columbia University

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Chloe Knopp