Chloe Knopp
Sterling
Summary
To secure an internship in my field of study with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
4
4
years of professional experience
Work History
Customer Service/Server
Colloca's Winery
01.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Science - Business Administration And Management
Suny Cortland
Cortland, NY05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Problem Solving
- Time management
- Team collaboration
- Analytical thinking
- Organization and multitasking
Extracurricular activities
Cheerleader
4 years
Cheer Captain
Hannibal High School, NY
Dancer
8 years
Oswego, NY
Timeline
Customer Service/Server
Colloca's Winery
01.2021 - Current
Bachelor of Science - Business Administration And Management
Suny Cortland
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