Chloe Knowles
Pooler
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Team Leader
Viet Houng Oriental Market
Pooler
02.2022 - Current
- Led team meetings to discuss project updates and task assignments.
- Trained new employees on company policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
Picker Packer
FedEx ground
Pooler
08.2020 - 12.2023
- Sorted packages by size and destination for efficient distribution.
- Loaded and unloaded freight to maintain workflow in the facility.
- Operated material handling equipment to move packages safely.
- Followed safety protocols to ensure a secure working environment.
- Collaborated with team members to meet daily shipping goals.
- Inspected packages for damage before processing for shipment.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
Sales Associate/Customer Service Representative
Lowe's Home Improvement
Pooler
10.2021 - 08.2022
- Assisted customers in selecting home improvement products and solutions.
- Maintained product displays to ensure an organized shopping environment.
- Collaborated with team members to restock shelves and manage inventory.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Helped customers find specific products, answered questions, and offered product advice.
Data Intake Specialist
Care Core National
Bluffton
01.2019 - 10.2020
- Answer incoming calls in a timely manner.
- Collecting demographic information and entering data for prior authorization.
- Promptly transfers call for review to a clinical first level reviewer or medical reviewer.
Data Entry
MARTIN GOTTLIEB & ASSOCIATES
Jacksonville
06.2018 - 12.2019
- Collecting demographic information and entering data for prior authorization.
- I verify patient insurance information and making any necessary changes.
- I worked on eligibility checks and insurance exceptions.
Education
Health Education
Savannah Technical College
Savannah, GA 01.2026 - 02.2026
Some High School -
Herschel V. Jenkins
Savannah, GASkills
- Business Communication
- Data Entry
- Customer Service
- Retail Sales
- Computer Operation
- Computer Skills
- Sales
- Goal setting
- Teamwork and collaboration
Timeline
Health Education
Savannah Technical College
01.2026 - 02.2026
Team Leader
Viet Houng Oriental Market
02.2022 - Current
Sales Associate/Customer Service Representative
Lowe's Home Improvement
10.2021 - 08.2022
Picker Packer
FedEx ground
08.2020 - 12.2023
Data Intake Specialist
Care Core National
01.2019 - 10.2020
Data Entry
MARTIN GOTTLIEB & ASSOCIATES
06.2018 - 12.2019
Some High School -
Herschel V. Jenkins