Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Kooyumjian

Rocklin,CA

Summary

Experienced and personable customer service professional with exceptional communication skills. Proven ability to create welcoming environments, manage reservations, and resolve conflicts efficiently. Committed to enhancing guest experiences and fostering positive relationships. Seeking a hostess role at High Steaks Steakhouse to contribute to exceptional service and satisfaction.

Overview

6
6
years of professional experience

Work History

Guest Services

TopGolf
Roseville
04.2024 - Current
  • Provide a warm and professional greeting to all guests, ensuring a seamless check-in process and address any inquiries to enhance their experience.
  • Ensure the venue is impeccably clean and organized, creating a welcoming atmosphere for guests.
  • Promote and sell retail items to guests, keeping the retail area well-stocked and attractively organized to drive sales and customer satisfaction.
  • Respond quickly and effectively to guest inquiries and requests, maintaining a high standard of customer services.
  • Deliver consistent, outstanding service, contributing to a positive and enjoyable environment for all visitors.

Food Delivery Driver

DoorDash
Rocklin
11.2020 - 12.2022
  • Maintained clear and friendly communication with guests, ensuring accurate order details and timely delivery updates to enhance the overall service experience.
  • Quickly addressed and resolved any issues or complaints from guests, providing solutions to ensure a positive delivery experience.
  • Represented DoorDash professionally, adhering to company guidelines and maintaining a positive and courteous attitude towards all guests and restaurant partners.

Barista

Starbucks
Reno
07.2022 - 11.2022
  • Pleasantly interacted with guests during hectic periods to promote a fun, positive environment
  • Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
  • Cleaned counters, machines, utensils, and seating areas daily
  • Controlled line and crowd with quick, efficient service.

Child Caregiver

Self Employed
Rocklin
01.2018 - 05.2022
  • Provided high-quality care for children of various ages, ensuring their safety, well-being, and developmental needs were met in a nurturing environment.
  • Maintained open and effective communication with parents, keeping them informed about their child's progress, activity, and any concerns.
  • Planned and organized engaging activities that promoted learning and development, demonstrating strong time management and multitasking abilities.

Education

Bachelor of Science in Nursing -

Willian Jessup
05.2027

General Education for Transfer -

Sierra College
05.2023

Skills

  • PoS system operations (eg, Square, Oracle MICROS Simphony)
  • ServSafe Food Handler's Certification
  • Responsible Beverage Service (RBS) Certification
  • Effective written and verbal communication skills
  • Strong organizational skills
  • Attention to detail

Timeline

Guest Services

TopGolf
04.2024 - Current

Barista

Starbucks
07.2022 - 11.2022

Food Delivery Driver

DoorDash
11.2020 - 12.2022

Child Caregiver

Self Employed
01.2018 - 05.2022

Bachelor of Science in Nursing -

Willian Jessup

General Education for Transfer -

Sierra College

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Chloe Kooyumjian