CHLOE KRAFT
Marketing Student
Sterling Heights,MI
Summary
Outgoing Business student with exceptional customer service experience seeking an entry-level position in Business Marketing or a related field.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Waitress/Server
First Watch
Shelby Township, MI
05.2022 - Current
- Explained menu items and suggested appropriate options for food allergy concerns
- Cultivated warm relationships with regular customers
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Marketing Intern
Ludwig Plus
Bingham Farms, MI
01.2023 - 05.2023
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Performed office administrative duties to enhance team cohesiveness.
- Shadowed meetings and observed marketing director to grow professional experience.
- Researched and evaluated potential new markets and products.
- Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
Waitress/Server
Boston's Restaurant and Sports Bar
Shelby Township, MI
05.2021 - 01.2023
- Learned the value of having a professional relationship and showing a meaningful connection with the people that walk into the restaurant
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Waitress/Server
National Coney Island
Macomb, MI
11.2018 - 04.2021
- Regularly maintain a good atmosphere for guests with a neat, clean and safe environment
- Successfully trained new employees
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Business Administration - Marketing
Walsh College
01.2023 - Current
Associate of Business Administration - undefined
Macomb Community College
08.2019 - 05.2022
Skills
Performs well in fast-paced environmentsWorks well independently or with teamsHighly organized
Notetaking
Budgeting
Timeline
Marketing Intern
Ludwig Plus
01.2023 - 05.2023
Bachelor of Business Administration - Marketing
Walsh College
01.2023 - Current
Waitress/Server
First Watch
05.2022 - Current
Waitress/Server
Boston's Restaurant and Sports Bar
05.2021 - 01.2023
Associate of Business Administration - undefined
Macomb Community College
08.2019 - 05.2022
Waitress/Server
National Coney Island
11.2018 - 04.2021