Summary
Overview
Work History
Education
Skills
Languages
Timeline
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CUIYING KUANG

STATEN ISLAND,NY

Summary

Compassionate and skilled Staff Nurse with extensive experience at Kings County Hospital, adept in patient education and medication administration. Proven ability to enhance patient satisfaction through empathetic care and effective communication. Strong collaborator, committed to evidence-based practices and comprehensive care planning, ensuring optimal patient outcomes and safety.

Healthcare professional with extensive experience in providing high-quality patient care and ensuring compliance with clinical standards. Committed to fostering collaborative environment and achieving optimal patient outcomes. Reliable team player with strong adaptability and excellent communication skills.

Overview

8
8
years of professional experience

Work History

Staff Nurse

Kings County Hospital
05.2024 - Current
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
  • Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
  • Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.

Receptionist

Chung Ying Physical Therapy PC
09.2017 - 08.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Education

Bachelor of Science - Nursing

CUNY School of Professional Studies | CUNY SPS
New York, NY
12-2025

Associate of Applied Science - Nursing

New York City College of Technology
Brooklyn, NY
12-2023

Skills

  • Patient education
  • Patient safety
  • Direct patient care
  • Medication and IV administration
  • Wound care
  • Infection control measures
  • Care planning
  • Medication administration
  • Family education
  • Tracheostomy care
  • Health promotion
  • Geriatric nursing

Languages

English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Staff Nurse

Kings County Hospital
05.2024 - Current

Receptionist

Chung Ying Physical Therapy PC
09.2017 - 08.2023

Bachelor of Science - Nursing

CUNY School of Professional Studies | CUNY SPS

Associate of Applied Science - Nursing

New York City College of Technology

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