Chloe Kurisko
Server
Atlanta,GA
Summary
Experienced candidate well-versed in the hospitality industry. Proven track record of delivering exceptional customer service that has resulted in repeat customers and increased revenue for the restaurants. Adept at multitasking a variety of tasks such as taking orders, stocking supplies, and cashing out customers.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Server
Maggiano's Little Italy
11.2023 - Current
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Managed sections for smooth flow of guests and orders.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server
Rooster's Cafe
01.2019 - 10.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experiences from the first interaction
- Prioritized multiple tasks in a dynamic environment and stayed calm and composed
- Used good communication skills to reduce guest dissatisfaction
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Assisted with the training of new staff members
- Delivered customer checks and securely processed credit card or cash payments
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
Server
Cue Barbecue
10.2022 - 06.2023
- Demonstrated ability to interact with customers in a friendly and professional manner
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Memorized menu to help diners make informed meal choices
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Processed payments and completed register transactions accurately
- Prepared and served food and beverages to customers
- Exercised focus and concentration to keep track of tables and remember orders
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
Education
Bachelor of Arts (B.A.) in Sociology Candidate -
Georgia State University
Atlanta, GA 08.2021 - Current
Skills
Dining Customer Service
undefinedContact - Skills
- Accurate Money Handling
- Dining Customer Service
- High-Volume Dining
- Menu Memorization
- Dining Area Maintenance
- Suggestive Selling
- POS Operation
References
References available upon request
Timeline
Server
Maggiano's Little Italy
11.2023 - Current
Server
Cue Barbecue
10.2022 - 06.2023
Bachelor of Arts (B.A.) in Sociology Candidate -
Georgia State University
08.2021 - Current
Server
Rooster's Cafe
01.2019 - 10.2023
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