Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer work
USMC Fitness team
Jiu Jitsu & Self Defense
Donations Manager
Certification
Timeline
Generic

Chloe Lambing

Verona,PA

Summary

Diligent College Student focused on Criminal Justice and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Motivated Criminal Justice student seeking internship in FBI Honors Internship Program to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Oakmont Bakery
Oakmont, PA
08.2017 - Current
  • Mentored new employees on procedures and policies to maximize team performance.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Criminal Justice And Criminology

Community College of Allegheny County
Pittsburgh, PA
12-2023

Bachelor of Science - Criminal Justice

Pennsylvania State University
University Park, PA

Bachelor of Arts - Psychology

Pennsylvania State University
University Park, PA

Homeland Security

Pennsylvania State University
University Park, PA

Skills

  • Paperwork Processing
  • Complaint Resolution
  • Problem-Solving Abilities
  • Microsoft Office Expertise
  • Staff Training
  • Multi-Task Management
  • High-Energy Attitude
  • Problem Resolution
  • Critical Thinking
  • Retail Sales Customer Service
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint

Accomplishments

  • Deans List, 2021, 2022, 2024

Volunteer work

  • Mission trip to Uganda through Amplify Church-2020
  • American Foundation for Suicide Prevention (AFSP) Shadow Education board and follow up zoom meetings 2024- Present
  • Allegheny Mountain Rescue Group (AMRG) Search and Rescue 2024- Present

USMC Fitness team

  • USMC Nationals, San Diego- 2016, 2017- 3rd place team in country
  • 16th place individual in country
  • Assistant coach after graduation- 2019, 2020

Jiu Jitsu & Self Defense

  • January 2023- Present
  • 3 stripe belt in Jiu Jitsu

Donations Manager

  • Donations Manager- Oakmont Bakery- 2021, Present
  • Organize donation requests & products for homeless shelters, food pantries, churches, etc.

Certification

  • FEMA IS-700. b: Introduction to the National Incident Management System
  • FEMA IS- 244.b: Developing and Managing Volunteers
  • FEMA IS-100. c: Introduction to Incident Command

Timeline

Customer Service Representative

Oakmont Bakery
08.2017 - Current

Criminal Justice And Criminology

Community College of Allegheny County

Bachelor of Science - Criminal Justice

Pennsylvania State University

Bachelor of Arts - Psychology

Pennsylvania State University

Homeland Security

Pennsylvania State University

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Chloe Lambing