Chloe Lange
Omaha,NE
Summary
College sophomore and Student Peer Mentor at the International Programs Office with a strong interest in supporting and guiding others. Experienced in working with diverse groups, assisting new international students with their transition through clear communication and teamwork. Skilled in handling questions, resolving concerns, and using computer systems efficiently while maintaining professionalism. Contributed to cultural events and campus initiatives that promote diversity and inclusion, while providing academic support and connecting students to campus resources.
Overview
5
5
years of professional experience
Work History
Student Peer Mentor
International Programs Office
10.2025 - Current
- Assisted orientation sessions for new international students, enhancing their integration experience.
- Provided academic support and guidance to peers.
- Assisted in organizing cultural events that promoted diversity and inclusion within the student community.
- Developed informational resources to address common questions about study abroad procedures and policies.
Customer Service Specialist
AMC Theatres
10.2023 - 11.2024
- Handled customer requests at the concession stand while maintaining
- AMCs standards of professionalism.
Handled customer needs calmly, finding resolutions that satisfied both the company and the customer''s needs. - Managed high customer volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for
handling difficult situations and achieving positive outcomes. - Adapted quickly to changes in company policies or procedures ensuring
consistency in delivering high quality service and attention to customers. - Managed the job of two to three staff members alone during times of staff shortages.
Stafford High School Hospitality Team Volunteer
Stafford High School
01.2021 - 05.2023
- Volunteered for various events that were sponsored by the Stafford. High School Hospitality Department to serve the Stafford Community.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
- Assisted with the preparation, cooking and serving of food during events.
Education
Bachelor of Science - Business Administration And Management
University of Nebraska
NE05-2028
Skills
- Customer Service & Customer Relations
- Excellent Written and Oral Communication
- Active Listening & Building Rapport
- Complaint Handling & Problem Resolution
- Critical Thinking & Problem Solving
- Telephone Etiquette
- Computer Proficiency
- Teamwork, Collaboration & Peer Support
- Organizational Skills & Time Management
- Reliability & Active Learning
Languages
Japanese
Elementary
Timeline
Student Peer Mentor
International Programs Office
10.2025 - Current
Customer Service Specialist
AMC Theatres
10.2023 - 11.2024
Stafford High School Hospitality Team Volunteer
Stafford High School
01.2021 - 05.2023
Bachelor of Science - Business Administration And Management
University of Nebraska