Chloe Lefaive
Austin,TX
Summary
Reliable server with solid background in providing high-quality service in busy restaurant environments. Skilled in multitasking and maintaining positive dining experience for guests. Demonstrated expertise in handling customer inquiries and resolving issues promptly and efficiently. Proven ability to collaborate with team members and adapt to fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Esthetician/ Personal assistant
Tiffany Taylor & Co
04.2022 - Current
- Services included: Lash extensions, eyelash lift&tints, special event hair and makeup
- Maintained daily tool/equipment sanitation
- Increased retail sells through constant communication and education
- Performed on location services for special events such as weddings, balls/gala, and fashion shows
- Performed off site personal luxury services
- Receptionist/ personal assistant: I met customers expectations by providing consistent and timely communication and services
- Communicating with guests via phone and email to set up appointments, services, and upgrades/additional services
- Created organizational systems for inventory and ordering
Lead Server/Trainer/Bartender/Brand Ambassador
Mama Bettys
04.2022 - 12.2024
- Maintained a positive, customer first attitude in a fast paced restaurant and bar environment
- Demonstrated excellent costumer service skills
- Developed strong relationships with customers
- Trained new servers
- Demonstrated exceptional problem solving skills while multitasking in a high volume fast paced environment
Restaurant Team Member
Chick-fil-A
01.2019 - 11.2019
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Server
Decordova Country Club
05.2018 - 09.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
License Esthetician - Esthetics
Fort Worth Beauty School
Granbury, TX02.2020
High school diploma -
Granbury High School
Granbury, TX12.2018
Skills
- Guest Services
- Time Management
- Customer service
- Communication Skills
- Cleaning Experience
- Upselling
- Serving Experience
- Customer satisfaction
- Order taking
- Organization
- Guest service
- Exceptional communication
- Cash handling
- Menu recommendations
- POS system operation
- Cleaning and sanitizing
- Order accuracy
- Menu memorization
- Detail-oriented
- Table setting
- Allergy awareness
- High volume dining
- Memory retention
Certification
- Esthetician License
- Food Handler Certification
Timeline
Esthetician/ Personal assistant
Tiffany Taylor & Co
04.2022 - Current
Lead Server/Trainer/Bartender/Brand Ambassador
Mama Bettys
04.2022 - 12.2024
Restaurant Team Member
Chick-fil-A
01.2019 - 11.2019
Server
Decordova Country Club
05.2018 - 09.2018
High school diploma -
Granbury High School
- Esthetician License
- Food Handler Certification
License Esthetician - Esthetics
Fort Worth Beauty School
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