Chloe Leger
Charlotte
Summary
Dynamic hospitality professional with extensive experience in delivering exceptional service in fast-paced dining environments. Recognized for a strong commitment to teamwork and a passion for achieving outstanding customer satisfaction. Proven ability to adapt to changing needs while ensuring smooth operations through effective communication and problem-solving skills. Diligently managed tables and collaborated seamlessly with kitchen staff, showcasing strong multitasking abilities and meticulous attention to detail for an unparalleled dining experience.
Overview
6
6
years of professional experience
Work History
Server
Cracker Barrel
10.2024 - 06.2025
- Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
- Managed multi-tasking in fast-paced environment while ensuring order accuracy and timely delivery.
- Collaborated with kitchen staff to ensure seamless communication regarding special requests and dietary restrictions.
- Assisted in inventory management by tracking stock levels and reporting shortages to management regularly.
- Enhanced customer experience through personalized service, fostering repeat business and positive reviews.
- Developed strong relationships with regular patrons, increasing loyalty and enhancing overall dining atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sales Associate
cmacs aquarium
03.2024 - 09.2024
- Provided expert advice on fish care, tank setup, and maintenance strategies.
- Guided customers in selecting appropriate aquarium products and supplies.
- Developed and maintained product displays to enhance customer engagement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cashier/Sales Associate
Spirit Halloween
09.2023 - 10.2023
- Processed customer transactions accurately and efficiently at point of sale.
- Managed cash register operations, ensuring balanced drawers and accurate reporting.
- Assisted customers with product inquiries and provided exceptional service experience.
- Maintained cleanliness and organization of checkout area to enhance shopping environment.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Manager (Seasonal)
AFA fireworks
05.2019 - 07.2023
- Afa fire works is a family business my fathers been running for the passed 14 years that I’ve been working at for the passed 5 years In my position
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Built relationships with customers to encourage repeat business.
- Filmed adds for more business
Education
High school diploma -
Olympic High School
Charlotte, NC01.2023
Skills
- Client support
- Sales training facilitation
- Effective verbal communication
- Audience engagement analysis
- Efficient inventory stocking
- Visual merchandising strategies
- Merchandise display
- Transaction management
- Cash flow oversight
- Video production
- Strong verbal communication
- Hospitality support skills
- Strong organizational abilities
- Effective sales strategies
- Fast and accurate typing
- Organizational time strategies
- Team development
- Skilled in digital tools and technologies
- Experience in staff supervision
- Customer service expertise
- Heavy lifting
- Retail sales expertise
- Order accuracy
- Proficient in POS system usage
- Proven sales approaches
- Product knowledge
- Conflict resolution
- Attention to detail
- Relationship building
- Visual merchandising
- Problem resolution
- Fast-paced environment management
- Strong work ethic
- Professional appearance
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- Sales expertise
- Food safety management
Timeline
Server
Cracker Barrel
10.2024 - 06.2025
Sales Associate
cmacs aquarium
03.2024 - 09.2024
Cashier/Sales Associate
Spirit Halloween
09.2023 - 10.2023
Manager (Seasonal)
AFA fireworks
05.2019 - 07.2023
High school diploma -
Olympic High School
Assessments
- Food service: Customer situations — Proficient
- Identifying and addressing customer needs in a food service setting
- Full results: Proficient
- Work motivation — Proficient
- Level of motivation and discipline applied toward work
- Work style: Reliability — Proficient
- Tendency to be reliable, dependable, and act with integrity at work
- Tendency to be reliable, dependable, and accountable at work
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.