Chloe Lindsey
Ludlow,KY
Summary
I am a fast-paced and strong individual. I am always facing the tasks at hand head on, going above and beyond expectations of my employers. My intention in the work place is to balance helping as many people as possible while also improving upon my position in this industry. I am incredibly eager to pursue work that correlates with the career that I desire, and grow my skills with any and every opportunity given to me.
Overview
7
7
years of professional experience
Work History
Florist
Kroger
07.2023 - Current
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Watered plants and cut, conditioned and cleaned flowers and foliage for storage.
- Processed sales transactions via cash register and telephone orders.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
- Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
- Set up colorful and inspiring store displays and arrangements.
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Server
Buck's Bbq And Grill
05.2021 - 07.2023
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Patient Care Assistant
St. Elizabeth Medical Center
05.2022 - 11.2022
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Engaged with patient family and friends to provide courteous visit experience.
- Used hospital-approved devices and techniques to transport and lift patients.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Collected and labeled specimens to prepare for delivery to laboratory.
Cashier
Riverside Marketplace
01.2020 - 05.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Life Guard
Ludlow/Bromley Swim Club
05.2018 - 08.2018
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
- Responded to emergency situations in a timely, efficient manner.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Attentively monitored swimmers to identify distress.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Education
Some College (No Degree) -
Gateway Community And Technical College
Covington, KYExercise Science
Northern Kentucky University
Newport, KY05-2027
High School Diploma -
Ludlow High School
Ludlow, KY05.2022
Skills
- Customer Service-Oriented
- Vendor Relationships
- Plant Care and Handling
- Client Engagement and Assistance
- Customer Service
- Cash Management
- Customer Relationship Management (CRM)
- Cash Handling
- Sales and Promotions
- Product Knowledge
- Merchandise Restocking
- Customer Satisfaction
- Retail Merchandising
- Telephone Management
- Customer Service
- Payment Processing
- Management Collaboration
- Customer Complaint Resolution
- Team Collaboration
- Negotiation
- Inventory Control
- Customer Service-oriented
Timeline
Florist
Kroger
07.2023 - Current
Patient Care Assistant
St. Elizabeth Medical Center
05.2022 - 11.2022
Server
Buck's Bbq And Grill
05.2021 - 07.2023
Cashier
Riverside Marketplace
01.2020 - 05.2021
Life Guard
Ludlow/Bromley Swim Club
05.2018 - 08.2018
High School Diploma -
Ludlow High School
Some College (No Degree) -
Gateway Community And Technical College
Exercise Science
Northern Kentucky University
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