Summary
Overview
Work History
Education
Skills
City
State
Zip
Street
References
Timeline
Generic

Chloe Long

Beaufort,SC

Summary

Quality-oriented professional with 6+ years of experience. Proven knowledge of conflict resolution, customer and coworker communication/relations, work ethics, hospitality, teamwork, and professional attitude. Certain to be a strong asset to any line of work or role applied to. Looking forward to finding next place of work.

Overview

8
8
years of professional experience

Work History

SALES ASSOCIATE

HOTWORX, 24hr Fitness Studio
Beaufort, SC
01.2024 - Current
  • Developed promotional strategies to increase sales volume.
  • Processed credit card transactions quickly and securely.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Provided accurate information about products, prices and services.
  • Upsold additional items based on customer interests and needs.
  • Processed transactions using a point-of-sale system.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Demonstrated product features and benefits for customers' needs.
  • Updated social media daily.
  • Dressed and appeared professionally.

BUSINESS OWNER

RC Clean
Virginia Beach, VA
11.2021 - 01.2024
  • Started a housekeeping business with my roommate that I also cleaned under a maid company with. In order to move to SC, we trained an employee to assume my position.
  • This experience required and enhanced my scheduling abilities; as well as my marketing, communication, collaboration, and leadership skills
  • In November of 2021 we started with a total of just 3 clients, by January this year we had achieved 56 reoccurring clients and were able to hire our first employee.
  • Investigated new technologies that could improve efficiency within the organization.
  • Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
  • Established strong relationships with customers.

HOUSEKEEPER

Two Maids
Virginia Beach, VA
02.2020 - 01.2021
  • Learned basic housekeeping and client communication.

ASSISTANT MANAGER

Mcdonalds
Sonora, CA
07.2018 - 02.2020
  • Monitored compliance with health and fire regulations regarding food preparation and serving; and maintenance in dining facilities
  • Monitored food preparation methods, portion sizes, and garnishing + presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Counted money and made bank deposits.
  • Investigated and resolved complaints regarding food quality, service, or accommodations.
  • Coordinated assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Maintained food and equipment inventories, + kept inventory records.
  • Established standards for personnel performance and customer service.
  • Performed some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Kept records required by government agencies regarding sanitation and food subsidies.
  • Greeted customers and provided exceptional customer service.
  • Attended weekly team meetings to review performance goals and objectives.

RECEPTIONIST

Wink Hair Salon
Virginia Beach, VA
03.2016 - 07.2018
  • Was expected to always look + dress appropriately and professionally to represent business; hair, make-up, and outfits were always up to standard.
  • Heard + resolved complaints from customers/public.
  • Filed and maintained records.
  • Collected, sorted, distributed, and prepared mail, messages, or courier deliveries.
  • Received payment and recorded receipts for services.
  • Scheduled appointments and maintained/updated appointment calendars.
  • Kept a current record of stylists' whereabouts and availability.
  • Did coffee/food runs for stylists during lunch.
  • Set up visual displays in the windows.
  • Ensured each stylists' booth was up-kept, organized, and up to standards.
  • Took photos of stylists' work before + after for the business portfolio.

FINE DINING SERVER (PART-TIME)

Princess Anne Country Club
Virginia Beach, VA
01.2017 - 11.2017
  • Arranged reservations for patrons and assigned to tables suitable for their needs according to rotation.
  • Spoke hospitable with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Aimed to remember names of all members, be personable, and make a good, professional impression to represent our country club.
  • Answer telephone calls, respond to inquiries/transfer calls.
  • Maintain contact with kitchen staff, management,serving staff, and customers to ensure that dining details are handled properly.
  • Inspected dining and serving areas to ensure cleanliness and proper setup.
  • Received and recorded patrons' dining reservations.
  • Memorized wine lists; was always prepared to explain each menu item and make appropriate recommendations based off of customers' wants.

Education

Some College (No Degree) -

Tidewater Community College
Norfolk, VA

Skills

  • Client Account Management
  • Product Sales
  • Customer Needs Assessment
  • Business Development
  • Promotional support
  • Complex Problem-Solving
  • Customer Service
  • Service-oriented
  • Relationship Building
  • Teamwork and Collaboration

City

Beaufort

State

SC

Zip

29906

Street

11 Blackwater st

References

Available upon request

Timeline

SALES ASSOCIATE

HOTWORX, 24hr Fitness Studio
01.2024 - Current

BUSINESS OWNER

RC Clean
11.2021 - 01.2024

HOUSEKEEPER

Two Maids
02.2020 - 01.2021

ASSISTANT MANAGER

Mcdonalds
07.2018 - 02.2020

FINE DINING SERVER (PART-TIME)

Princess Anne Country Club
01.2017 - 11.2017

RECEPTIONIST

Wink Hair Salon
03.2016 - 07.2018

Some College (No Degree) -

Tidewater Community College

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Chloe Long