Chloe L Pate
High Point
Summary
Experienced in customer relationship management, consistently striving to ensure high levels of customer satisfaction and retention. Utilize persuasive communication techniques to drive sales and foster customer loyalty. Maintain a track record of effectively collaborating with team members to achieve sales objectives and create a positive store environment.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Orange Theory
05.2024 - Current
- Greet customer and assist with sign in
- Contact potential new clients for membership
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built relationships with customers to encourage repeat business.
- Establish class reservations for clients
Waitress
Burger Tavern 77
05.2023 - 08.2023
- Used cash registers and credit card machines to cash out customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Warehouse Coordinator
Amerita
06.2021 - 08.2021
- Packaged medicine and supplies per medical order
- Helped maintain the cleanliness of the medicine mixing area.
- Responsible for accuracy of shipping and receiving documents and maintaining records.
- Ensured accurate inventory records through diligent cycle counts and regular audits.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
- Reduced order processing time by coordinating efficient picking, packing, and shipping procedures.
Lifeguard
Elks Lodge
06.2018 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Enhanced swimmer safety by vigilantly monitoring pool activities and enforcing rules.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Monitored safety of guests in and around swimming pool.
- Collaborated with fellow lifeguards to maintain effective communication and seamless shift transitions.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Ensured timely opening and closing of the pool area, adhering to established schedules and procedures.
- Improved water quality by conducting regular tests and adjusting chemical levels as needed.
Cashier
Chicken Salad Chick
08.2020 - 07.2021
- Built relationships with customers to encourage repeat business.
- Led cashiers and associates in providing thoughtful customer service.
- Handled cash with high accuracy and took care to check bills for fraud.
- Educated employees on register use, merchandising, and customer service.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Performed cash, card, and check transactions to complete customer purchases.
Education
B.S. - Biological Sciences
The University of South Carolina
Columbia, South Carolina12.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Money handling
Affiliations
- Delta Zeta Chapter- University of South Carolina
- Beach South Volleyball
- Southwest Guilford High School Volleyball
- Covenant United Methodist Church, High Point NC
- High Point Elks Lodge
Certification
- Communications Certification, Southwest Guildford High School, 01/01/18
- Lifeguard, Carolina Pool Management, 01/01/19, 12/31/22
- CPR Certified, Carolina Pool Management, 01/01/20, 12/31/22
- Continuous Education for Genetic Counseling, University of South Carolina, 06/01/24
Timeline
Sales Associate
Orange Theory
05.2024 - Current
Waitress
Burger Tavern 77
05.2023 - 08.2023
Warehouse Coordinator
Amerita
06.2021 - 08.2021
Cashier
Chicken Salad Chick
08.2020 - 07.2021
Lifeguard
Elks Lodge
06.2018 - 08.2021
- Communications Certification, Southwest Guildford High School, 01/01/18
- Lifeguard, Carolina Pool Management, 01/01/19, 12/31/22
- CPR Certified, Carolina Pool Management, 01/01/20, 12/31/22
- Continuous Education for Genetic Counseling, University of South Carolina, 06/01/24
B.S. - Biological Sciences
The University of South Carolina
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